Subject: New Reply Received - Cancel - 29056201880020230223
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 23:04:44 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Cancel - 29056201880020230223  Ticket comment <div style="direction: ltr">Forget about it </div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 4 Apr 2023, at 1:22 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5928384</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5928384<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Dalal Alarawi : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt">Dear Customer,</span></div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt">Thank you for reaching out to us.</span></div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><span dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt">We would like to inform you that our team will deliver the order in 6 April 2023 at evening slot.</span></div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, ">
<span dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt">For the damage item, please confirm to us if you want us to sent team to fix it or not.</span><br>
</div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "><span dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt">Looking forwards to hear from you.</span></div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, ">
<span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt">Your Friends,</span><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt"><br style="box-sizing: border-box"></span><span dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; font-size: 12pt">The HomeBox Support Team</span>
</div>
</div></div>
<div></div>
<div><br></div>
<br>

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5928384