Subject: Note Added - [#5911841] Missing item HH |6815483635 item : 156804177 Quantity (1 ).
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 19:44:01 +0000 (UTC)

Hi ,    Andalus.hbma added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5911841    Subject:  Missing item HH |6815483635 item : 156804177 Quantity (1 ).   Requester: Aya    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Team,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<br>
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Below Missing item hand over Tomorrow deliver team.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Regards,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Andalus.<br>
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<div>From: Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 4, 2023 12:13 PM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;; Andalus Shopmanagerhb &lt;[email-masked]&gt;; Andalus Hbma &lt;[email-masked]&gt;; Andalus Hbrtl &lt;[email-masked]&gt;; Bathushan Shahul Hameed &lt;[email-masked]&gt;;
 Ismail sayed &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5911841] - Missing item HH |6815483635 item : 156804177 Quantity (1 ).
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<div class="x_MsoNormal">Dear Mr. <a id="OWAAME5AC6D5F840B49A5B8AA0CC3D27D1743" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Bathushan Shahul Hameed</span></a>
<a id="OWAAM2A40FF2D070649FCA04EE762186A663A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ismail sayed</span></a>,</div>
<div class="x_MsoNormal">Please we need your support here.</div>
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<b><span style="color:#1F497D">Best Regards</span></b><b><span style="font-size:12.0pt; color:#1F497D"></span></b>
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<b><span style='font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:#1F497D'>Hamza.AbuAzzam
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Warehouse Operation - Home box - KSA</span><b><span style='font-size:12.0pt; font-family:"Century Gothic",sans-serif; color:#1F497D'></span></b>
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<div class="x_MsoNormal"><span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<a href="www.homeboxstores.com" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Arial",sans-serif; color:gray'>www.homeboxstores.com</span></a><span style='font-size:8.0pt; font-family:"Arial",sans-serif; color:gray'> |
</span><a href="www.landmarkgroup.com" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Arial",sans-serif; color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#777777'></span>
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<span style="color:#1F497D"><img width="164" height="53" id="x__x0000_i1027" alt="lg" style="width:1.7083in; height:.552in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjU3MTQyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.unVA3-wpPZNWUySXmBhRH_iid1PfrwHSBSuWlHw8Ejc" data-id="2044016571423"></span><span style="color:blue"><img width="67" height="60" id="x_Picture_x0020_9" alt="hb" style="width:.6979in; height:.625in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjU3MTQyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.QabmI2MSPsnj7zYRaFHPQLcyo_AF2aZMtiVo8-K8nno" data-id="2044016571424"></span>
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<b>From:</b> Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, April 2, 2023 3:52 PM<br>
<b>To:</b> Andalus Shopmanagerhb &lt;[email-masked]&gt;; Andalus Hbma &lt;[email-masked]&gt;; Andalus Hbrtl &lt;[email-masked]&gt;; Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5911841] - Missing item HH |6815483635 item : 156804177 Quantity (1 ).</div>
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<b><i><span style="font-size:13.5pt; color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi dear Hamza,</span></div>
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<strong><span style="font-size:10.5pt; font-family:-apple-system">Problem Statement: Missing items</span></strong><b><span style="font-size:10.5pt; font-family:-apple-system"><br>
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<strong><span style="font-family:-apple-system">Order Date : Mar 20, 2023</span></strong><br>
<strong><span style="font-family:-apple-system">Order ID: 6815483635 </span></strong><br>
<strong><span style="font-family:-apple-system">Tracking ID: FP0320230007451</span></strong></span></b><span style="font-size:10.5pt; font-family:-apple-system"></span>
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<strong><span style="font-size:10.5pt; color:black">The missing item is : 162476854- Happiness 4-Piece Food Storage Set</span></strong><strong><span style="font-size:10.5pt; font-family:-apple-system"> </span></strong><span style="font-size:10.5pt; font-family:-apple-system"><br>
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Issue Description: Customer placed order for 2 items but as per the customer he/she has only received 1 item, Under the consignment details we can see that all 2 items has been shipped/Delivered from our side.</span>
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<strong><span style="font-size:10.5pt; font-family:-apple-system">Note: We are escalating to store but not getting revert from them please assist us.</span></strong><span style="font-size:10.5pt; font-family:-apple-system"><br>
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Regards,  <br>
CS Team</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الخميس, 30 مارس في 1:10 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Home Box &lt;[email-masked]&gt;
</span></span><span class="x_separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span style="font-size:10.5pt; color:#183247">Hi Team,<br>
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Problem Statement: Missing items<br>
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<strong><span style="font-family:-apple-system">Order Date : Mar 20, 2023</span></strong><br>
<strong><span style="font-family:-apple-system">Order ID: 6815483635</span></strong> <br>
<strong><span style="font-family:-apple-system">Tracking ID: FP0320230007451</span></strong><br>
<br>
Assistance Required: Need missing item<br>
<br>
Issue Description: Customer placed order for 2 items but as per the customer he/she has only received 1 item, Under the consignment details we can see that all 2 items has been shipped/Delivered from our side.<br>
<br>
The missing item is : 162476854- Happiness 4-Piece Food Storage Set<br>
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Regards,  </span><span style="color:#183247"></span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; color:#183247">CS Team</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأربعاء, 29 مارس في 11:05 ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Home Box &lt;[email-masked]&gt;
</span></span><span class="x_separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span style="font-size:10.5pt; color:#183247">Hi Team,<br>
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Problem Statement: Missing items<br>
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<strong><span style="font-family:-apple-system">Order Date : Mar 20, 2023</span></strong><br>
<strong><span style="font-family:-apple-system">Order ID: 6815483635</span></strong> <br>
<strong><span style="font-family:-apple-system">Tracking ID: FP0320230007451</span></strong><br>
<br>
Assistance Required: Need missing item<br>
<br>
Issue Description: Customer placed order for 2 items but as per the customer he/she has only received 1 item, Under the consignment details we can see that all 2 items has been shipped/Delivered from our side.<br>
<br>
The missing item is : 162476854- Happiness 4-Piece Food Storage Set<br>
<br>
Regards, </span><span style="font-size:10.5pt; font-family:-apple-system"> </span>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">CS </span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأثنين, 27 مارس في 6:44 م
</span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Home Box &lt;[email-masked]&gt;
</span></span><span class="x_separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<span style="font-size:10.5pt; color:#183247">Hi Team,<br>
<br>
Problem Statement: Missing items<br>
<br>
<strong><span style="font-family:-apple-system">Order Date : Mar 20, 2023</span></strong><br>
<strong><span style="font-family:-apple-system">Order ID: 6815483635</span></strong> <br>
<strong><span style="font-family:-apple-system">Tracking ID: FP0320230007451</span></strong><br>
<br>
Assistance Required: Need missing item<br>
<br>
Issue Description: Customer placed order for 2 items but as per the customer he/she has only received 1 item, Under the consignment details we can see that all 2 items has been shipped/Delivered from our side.<br>
<br>
The missing item is : 162476854- Happiness 4-Piece Food Storage Set<br>
<br>
Regards,</span><span style="font-size:10.5pt; font-family:-apple-system"> </span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.5pt">تشغيل الأثنين, 27 مارس في 10:08 ص
</span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>, Home Box KSA &lt;[email-masked]&gt;
</span></span><span class="x_separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">كتب</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="x_separator"><span style="font-size:10.5pt; font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>:
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">Dears</span></div>
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<div class="x_MsoNormal"><span style="font-size:10.5pt; font-family:-apple-system">This is S2F order , kindly check with the store
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<b><span style="font-size:10.5pt; color:#2F5496">Regards</span></b><span style="font-size:10.5pt; font-family:-apple-system">
</span>
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<b><span style="font-size:10.5pt; color:#2F5496">Ali Mohammed Al-Shaebi</span></b><span style="font-size:10.5pt; font-family:-apple-system">
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<b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Jeddah, KSA</span></b><span style="font-size:10.5pt; font-family:-apple-system">
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<b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Mobile :+966544605236</span></b><span style="font-size:10.0pt; color:#2F5496"><br>
</span><b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Email</span></b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>: bm.</span><span style="font-size:10.5pt; color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>[email-masked]</span></a></span><span style="font-size:10.5pt; font-family:-apple-system">
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<span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#2F5496'>Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia</span><span style="font-size:10.5pt; font-family:-apple-system">
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