Subject: Note Added - [#5912190] Maintenance - 6168440751
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 11:47:02 +0000

Hi ,    Suman Khatri added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5912190    Subject:  Maintenance - 6168440751   Requester: Alhassan    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team, </div>
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<div class="MsoNormal">We send team yesterday, but customer not received call. Kindly check &amp; update .</div>
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<div class="MsoNormal">Team No# 0597931754 /0561610398</div>
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<div class="MsoNormal"><b>Thanks &amp; Regards,</b></div>
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<div class="MsoNormal">Suman Khatri</div>
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<div class="MsoNormal">Ext:7410 Mob.+966542347637</div>
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<div class="MsoNormal">Email: <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
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<span style="color:#1F497D"><img width="164" height="53" style="width:1.7083in;height:.552in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjUyMjc5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.iAghzljZMVenMM1nABPPcGjqldDgw03jJJnzsCR3mNI" data-id="2044016522794" alt="lg"></span><span style="color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjUyMjc5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pgbvWKXX1hha_xDEjau0rubVbqffTUyUW501KObnQ8A" data-id="2044016522795" alt="hb"></span>
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<div>From: Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, April 4, 2023 2:14 PM<br>
<b>To:</b> Suman Khatri &lt;[email-masked]&gt;; Suresh Kuridath &lt;[email-masked]&gt;; HBfeederwarehouse Abha &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Mohd Gulbahar &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5912190] - Maintenance - 6168440751</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6168440751</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: 15-Sep-2022</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>CRM No: 4775208</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: with refer to 4751130 no one has contacted the customer for maintenance, kindly check and assist Cx chasing us</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and assist.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HomeBox Cs Team</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Mon, 3 Apr at 1:56 PM
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi</span></div>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Damaged</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">WWD </span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 6168440751</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: 15-Sep-2022</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No: 4775208</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: with refer to 4751130 no one has contacted the customer for maintenance, kindly check and assist Cx chasing us</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">check and assist.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Fri, 31 Mar at 2:19 PM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>no one has contacted the customer for maintenance, kindly check and assist Cx chasing us </span></div>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Order ID 6168440751</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Wed, 29 Mar at 12:17 AM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'> We will send team for maintenance.</span></div>
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<b><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Thanks &amp; Regards,</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Suman Khatri</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Ext:7410 Mob.+966542347637</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 27, 2023 2:00 PM<br>
<b>To:</b> Suresh Kuridath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HBfeederwarehouse Abha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suman Khatri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd Gulbahar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5912190] - Maintenance - 6168440751</span></div>
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<b><i><span style='font-size:13.5pt;font-family:"-apple-system",serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Inspection approved</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: Cx asked for maintenance for (<b>Patara Twin Bed - 120x200 cms - Multicolour   </b>)  as it is wood fell apart <b>from the right side after 7 months.</b></span><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Please find the attached images. </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID: 6168440751</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">CRM ID: 4751130</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date : Sep 15, 2022</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and assist.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HomeBox Cs Team</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5912190:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5912190:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
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