Subject: Note Added - [#5931325] Return DO 6812285499
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 08:11:05 +0000 (UTC)

Hi ,    jinos ahmedlebbe added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5931325    Subject:  Return DO 6812285499   Requester: Safa Tarig    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F3864">Thanks &amp; Regards</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#1F497D">Ab Jinos.</span></b></div>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>Home box outbound.</span><span style="font-size:11.5pt;color:#7F7F7F"></span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Mobile</span></b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>: +966 544361105//</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#767171'>
 Ext -2404</span>
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<b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Email</span></b><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>:[email-masked]</span><b><span style="font-size:12.0pt;color:#1F3864"></span></b>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif'>Al Khumra | PO Box 42180 | Jeddah 21541 l Saudi Arabia
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<div>From: Kalyan Khadka &lt;[email-masked]&gt;
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<b>Sent:</b> Tuesday, April 4, 2023 10:17 AM<br>
<b>To:</b> Gihan Danushka &lt;[email-masked]&gt;; jinos ahmedlebbe &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; Khil Basnet &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5931325] - Return DO 6812285499</div>
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<div class="MsoNormal">Dear <a id="OWAAMDEF3241913DC425188396705B0A4612C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@jinos ahmedlebbe</span></a>
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<div class="MsoNormal">Pls confirm once the RTS done</div>
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<b>From:</b> Gihan Danushka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 3, 2023 10:53 PM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; jinos ahmedlebbe &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5931325] - Return DO 6812285499</div>
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<div class="MsoNormal">Dear Kalyan,</div>
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<div class="MsoNormal">RDO created.</div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:#1F497D">Thanks and Regards,</span></div>
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<b><span style='font-size:12.0pt;font-family:"Tms Rmn",serif;color:black'><br>
</span></b><b><span style='font-size:12.0pt;font-family:"Tms Rmn",serif;color:#002060'>Gihan Danushka</span></b><span style='font-size:12.0pt;font-family:"Tms Rmn",serif;color:#002060'><br>
</span><span style="font-size:12.0pt;color:#002060">HDO – JEDDAH</span>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#002060">Extn. 2528,Mobile:+966 0570643523</span></div>
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#002060">Email:[email-masked]</span></div>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#3B3838'>Al Khumra | PO Box 42180 | Jeddah 21541 l Saudi Arabia</span></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=04%7C01%7CGihan.Danushka%40landmarkgroup.com%7C860a3370119a4d2e3c4a08d879757160%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392892962373168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=XXqNKJV8ZsyA%2BE08N3AKmrO7V%2FiKVbFI02%2BS3tuE6hM%3D&amp;reserved=0" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="164" height="53" style="width:1.7083in;height:.552in" id="Picture_x0020_55" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjUwNzcyNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7nwzr1hpPom8n3gGZ8-xQ0YvJPqbF_KRZONv58KFVm8" data-id="2044016507724" alt="lg"></span></a><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.homeboxstores.com%2Fsa%2Fen&amp;data=04%7C01%7CGihan.Danushka%40landmarkgroup.com%7C860a3370119a4d2e3c4a08d879757160%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637392892962373168%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=Y8gC9K1o2KmtbzwVBLDYa3HwJhE8B1kkgEelkXr9ttU%3D&amp;reserved=0" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="67" height="60" style="width:.6979in;height:.625in" id="Picture_x0020_56" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjUwNzcyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FTv0XhHPToiX4r6muDLGf_BrI2BMTLNzxfLw7Op5CCE" data-id="2044016507720" alt="hb"></span></a><img width="94" height="64" style="width:.9791in;height:.6666in" id="Picture_x0020_57" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjUwNzcyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SmvodwM3fuboqewfzbKraoTYoaS7LO1G6EdVQzh3fz0" data-id="2044016507725">
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<b>From:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 3, 2023 12:25 PM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Gihan Danushka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; jinos ahmedlebbe &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5931325] - Return DO 6812285499</div>
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<div class="MsoNormal">Dear <a id="OWAAM352E1B18CF5C4A91B008D0E676348509" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Gihan Danushka</span></a>
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<div class="MsoNormal">Item has been retuned </div>
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<div class="MsoNormal">Pls create RDO and confirm further </div>
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<a id="OWAAME2B41C9F7CB846FB9CF66F35A7F5575A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@jinos ahmedlebbe</span></a>- pls confirm RTS once the RDO created</div>
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<span style='font-size:20.0pt;font-family:"Arabic Typesetting";color:#323E4F'>Thanks &amp; Regards</span><span style='font-family:"Arabic Typesetting";color:#323E4F'>,</span><span style='font-size:12.0pt;font-family:"Arabic Typesetting";color:#323E4F'></span>
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<div class="MsoNormal"><b><span style="font-size:16.0pt;font-family:Aharoni;color:#4472C4">Kalyan Khadka 
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<span style='font-size:10.0pt;font-family:"Britannic Bold",sans-serif;color:#323E4F'>Email:-
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'></span>
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<span style="font-size:12.0pt;font-family:Algerian;color:#323E4F">Ext-</span><span style="font-size:12.0pt;font-family:Aharoni;color:#323E4F">2311
</span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'>HDO</span><span style="font-size:9.0pt;font-family:Aharoni;color:#323E4F"></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'>Concept Warehouse Jeddah –Al Khomrah</span></div>
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</span><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&amp;data=02%7C01%7CKalyan.Khadka%40landmarkgroup.com%7C61c73b6a601b438e8f6a08d811ae6560%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637278788005584354&amp;sdata=rFc9%2Fvs5ZzkyBgsOr3mKl142%2BnJgp8IG31Pqcxnwgtk%3D&amp;reserved=0" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'>www.landmarkgroup.com</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'></span>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, March 29, 2023 2:33 PM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5931325] - Return DO 6812285499</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Return</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">DO ( mattress )</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 6812285499</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: 11 Mar 2023</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No:4756586</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Problem</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> want to return the mattress. it is still in its original packaging.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Please find the attached images. Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 29 Mar at 3:28 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا،</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك.</span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span><span dir="LTR" style="font-size:10.5pt"></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5931325:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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