Subject: Note Added - [#5898192] follow up maintenance - 29024202859320210731
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 06:48:03 +0000 (UTC)

Hi ,    Nikhilesh Hardas added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5898192    Subject:  follow up maintenance - 29024202859320210731   Requester: عبدالرحمن    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="color:#002060">Hi <a id="OWAAM142568BFA8824C48942D5BF4A04C8A4A" href="mailto:[email-masked]" rel="noreferrer">
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<div class="MsoNormal"><span style="color:#002060">Repair work of sofa will be done after eid only. Workshop team is totally pack with Huge pendings to repair.</span></div>
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<div class="MsoNormal"><span style="color:#002060">Pls inform customer accordingly as contact us after eid for repair.</span></div>
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<div class="MsoNormal"><span style="color:#002060">Regards</span></div>
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<div class="MsoNormal"><span style="color:#002060">Nikhilesh</span></div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, April 3, 2023 3:38 PM<br>
<b>To:</b> Hcdammam Delivery &lt;[email-masked]&gt;; Nikhilesh Hardas &lt;[email-masked]&gt;; Chamila JananathDasanayaka &lt;[email-masked]&gt;; Hbdammam Whdelivery &lt;[email-masked]&gt;; Tulasi
 bhatta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Asif Mohdyusuf &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5898192] - follow up maintenance - 29024202859320210731</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Follow</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">up</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 29024202859320210731</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: 31-Jul-2021</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No: 4776322</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: with refer to 477897 cx willing and accepting the repair, so please visit him to repair the item.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> Kindly</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 3 Apr at 11:21 AM
<span class="separator">, Hcdammam Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear team
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<span style="font-size:10.0pt;font-family:-apple-system">Thanks &amp; Regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.0pt;font-family:-apple-system;color:#3B3838">DAMMAM - COD</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.0pt;font-family:-apple-system;color:#3B3838">Ext – 5368</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, April 2, 2023 4:10 PM<br>
<b>To:</b> Nikhilesh Hardas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Chamila JananathDasanayaka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbdammam Whdelivery
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hcdammam Delivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Tulasi bhatta &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5898192] - follow up maintenance - 29024202859320210731</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Order ID 29024202859320210731</span></strong><span style="font-size:10.5pt;font-family:-apple-system">
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>CRM 4772897</span></strong><span style="font-size:10.5pt;font-family:-apple-system">
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Issue :</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'> with refer to 4750026 cx inform us that before
 week you visited him and took picture only. please provide us with the inspection report so we can update cx.   
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Kindly check and assist us. </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>regards,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>CS Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 27 Mar at 1:39 PM
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#002060'>We will send inspection team to customer in 4 working days.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#002060'>Hi
<a id="OWAAM80B7DCEC0D8949E6887A613A450666B6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hcdammam Delivery</span></a> Musa – As discuss pls arrange to check the issue of customer
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#002060'>Regards</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#002060'>Nikhilesh</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 27, 2023 10:54 AM<br>
<b>To:</b> Chamila JananathDasanayaka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hbdammam Whdelivery &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nikhilesh
 Hardas &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Asif Mohdyusuf &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5898192] - follow up maintenance - 29024202859320210731</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5898192" rel="noreferrer">#5898192</a> raised by
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>عبدالرحمن
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>(<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">with ref 4726273, no one contacted the customer yet, he is very upset and will put a claim to Consumer Protection Association. 
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">It has been more than 2 months and no one come to me to fix the problem, kindly do the needful
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Order ID 29024202859320210731</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">CRM 4750026</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">regards,
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
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