Subject: Note Added - [#5975438] Damage WWD - 6814481891
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 06:21:33 +0000

Hi ,    Nikhilesh Hardas added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5975438    Subject:  Damage WWD - 6814481891   Requester: nour     Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="color:#002060">Hi Cs team </span></div>
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<div class="MsoNormal"><span style="color:#002060">Its not poor Installation. From last few days we have heavy wind blowing in dammam. And this is a garden product which is getting kept outside.</span></div>
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<div class="MsoNormal"><span style="color:#002060">With the heavy force of  wind  this product gazebo is getting demolish. Although it was properly grouted.
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<div class="MsoNormal"><span style="color:#002060"><a id="OWAAMDE55B4AA06C347A08D93C4230B01D69A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Yahia Taha</span></a> – Pls look and confirm next
 action for this. We already have certains cases earlier wherein due to heavy force of the wind, this product demolish.</span></div>
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<div class="MsoNormal"><span style="color:#002060">Regards</span></div>
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<div class="MsoNormal"><span style="color:#002060">Nikhilesh</span></div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, April 3, 2023 2:59 PM<br>
<b>To:</b> Chamila JananathDasanayaka &lt;[email-masked]&gt;; Hbdammam Whdelivery &lt;[email-masked]&gt;; Nikhilesh Hardas &lt;[email-masked]&gt;<br>
<b>Cc:</b> Asif Mohdyusuf &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5975438] - Damage WWD - 6814481891</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5975438" rel="noreferrer">#5975438</a> raised by nour (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Damaged</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 6814481891</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: 17-Mar-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style='font-family:"Arial",sans-serif;color:black'>CRM</span></b></div>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No: 4774325</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Problem</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: Cx complains due to the poor installation the item got damaged
</span><span style="font-size:10.5pt;font-family:-apple-system"> </span><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Please find the attached</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">images. Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 3 Apr at 1:28 PM
<span class="separator">, nour &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span style="font-size:10.5pt;font-family:-apple-system"><img width="480" height="640" style="width:5.0in;height:6.6666in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQxMjIzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GM9P0g6WNTHpBfYZE9dT0ouE6yWVAOqOOJbgG648ajk"></span><span style="font-size:10.5pt;font-family:-apple-system"><img width="1200" height="1600" style="width:12.5in;height:16.6666in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQxMjIzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.AgtEhMokHN7gdsHnJUf5UUdkz7qJNcWQB0yJSWbrNZo"></span><span style="font-size:10.5pt;font-family:-apple-system"><img width="1200" height="1600" style="width:12.5in;height:16.6666in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjQxMjIzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BGRrQ1vUdk1gUtmtXracJwPJ6NYm3RFBXRDr6fehJt4"></span><span class="separator"></span>
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>‫أُرسلت من الـ </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">iPhone</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">‫في 03‏/04‏/2023 الساعة 10:22 ص، كتب/كتبت ‏</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system">Home Box</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
 ‏&lt;</span><span style="font-size:10.5pt;font-family:-apple-system"><a href="mailto:[email-masked]" rel="noreferrer"><span dir="LTR">[email-masked]</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>&gt;:</span>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عميلنا العزيز،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن المشكلة التي واجهتك، </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">بخصوص طلبك 6814481891 نرجو منك تزويدنا بصورة او مقطع فيديو يوضح الاجزاء المتضررة لنتمكن من مساعدتك على اكمل وجه</span>
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<span lang="AR-SA" style="font-size:10.5pt">نتطلع إلى الاستماع منك قريبًا. </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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