Subject: New Reply Received - WWD DAMAGED ITEM | 6820840354
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 16:55:25 +0000

Hi Raghad Almatani,  The customer has responded to the ticket.  WWD DAMAGED ITEM | 6820840354  Ticket comment <div>This is very unprofessional and unaccepted.</div>
<div>The driver said he was going to replace on the same day and I am still waiting!</div>
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<div>Regards,</div>
<div>Ayman<br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 13 Apr 2023, at 1:44 PM, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div>​"Hi Ayman,<br><span style="font-size: 14px"><br></span><span style="font-size: 14px">Thank you for contacting us and giving us the opportunity to serve you.</span><br><span style="font-size: 14px"><br></span><span style="font-size: 14px" dir="ltr">We hope that you will contact us after Eid holiday, and we will file a complaint regarding the maintenance of the damaged product. You will receive the requested service and will assist you accordingly.</span><br><span style="font-size: 14px">​</span><br><span style="font-size: 14px">Feel free to contact us for further assistance.</span><br><span style="font-size: 14px"><br></span><span style="font-size: 14px">Your friends,</span><br><span style="font-size: 14px" dir="ltr">Support Team"</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049977