Subject: RE: 6823834261 - Delivery complaint (Baha)
From: Kalyan Khadka <[email-masked]>
To: Crys_HBKSA <[email-masked]>, Khil Basnet <[email-masked]>, AmirKhan <[email-masked]>
Cc: Mujahid Abdul <[email-masked]>, Bratindra Mukherjee <[email-masked]>, arnel ferfas <[email-masked]>, HB.CCCKSA <[email-masked]>, Nada Hattar <[email-masked]>, Shamsheer Musthafa <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 20 Apr 2023 14:38:46 +0000

From: Crys_HBKSA <[email-masked]>
Sent: Thursday, April 20, 2023 1:59 AM
To: Khil Basnet <[email-masked]>; AmirKhan <[email-masked]>
Cc: Kalyan Khadka <[email-masked]>; Mujahid Abdul <[email-masked]>; Bratindra Mukherjee <[email-masked]>; arnel ferfas <[email-masked]>; HB.CCCKSA <[email-masked]>; Nada Hattar <[email-masked]>; Shamsheer Musthafa <[email-masked]>; Crys_HBKSA <[email-masked]>; [email-masked]
Subject: 6823834261 - Delivery complaint (Baha)

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear team ,
The customer says that he actually received a call, and he called him back and told him that he was wrong in the number. The customer refuses to reschedule and requests urgent delivery. We explained to the customer the policy, but the customer refuses to reschedule, and requests urgent delivery or he will cancel the order.

order no:6823834261
CRM :4830134
cx no:0534057236

Regards,
afnan
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Subject: RE: 6823834261/ Late Delivery
From: Hbalbaha MA <[email-masked]>
To: Kalyan Khadka <[email-masked]>
Cc: Bratindra Mukherjee <[email-masked]>, Gihan Danushka <[email-masked]>
Date: Thu, 20 Apr 2023 13:34:54 +0000

Dear kalyan ,

Please see the crm below

Crm – 4830134 during delivery customer no answer team calling after 3 pm afternoon then i call the customer but he did not answer we have call record

Thanks

KB basnet

From: Kalyan Khadka<mailto:[email-masked]>
Sent: Thursday, April 20, 2023 4:02 PM
To: Hbalbaha MA<mailto:[email-masked]>
Cc: Bratindra Mukherjee<mailto:[email-masked]>; Gihan Danushka<mailto:[email-masked]>
Subject: RE: 6823834261/ Late Delivery

Dear Khill

Reminder

-----Original Message-----
From: Kalyan Khadka
Sent: Thursday, April 20, 2023 11:28 AM
To: Hbalbaha MA <[email-masked]>
Cc: Bratindra Mukherjee <[email-masked]>; Gihan Danushka <[email-masked]>
Subject: FW: 6823834261/ Late Delivery

Pls check and respond on below

-----Original Message-----
From: Crys_HBKSA <[email-masked]>
Sent: Thursday, April 20, 2023 11:21 AM
To: Khil Basnet <[email-masked]>; AmirKhan <[email-masked]>
Cc: Kalyan Khadka <[email-masked]>; Mujahid Abdul <[email-masked]>; Bratindra Mukherjee <[email-masked]>; arnel ferfas <[email-masked]>; HB.CCCKSA <[email-masked]>; Nada Hattar <[email-masked]>; Shamsheer Musthafa <[email-masked]>; Crys_HBKSA <[email-masked]>; [email-masked]
Subject: 6823834261 Late Delivery

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear team,
The delivery was supposed to happen yesterday but no one has contacted the customer yet order number:6823834261 Customer Number:506055904
slot: Morning
note: The customer told us that after the team called for a minute, they were called back, but they told him that the number was wrong, even though the number was the number of the delivery team. In the event that the customer’s order was not delivered today, he would like to cancel the order Please review and advise Best Regards,

Rahaf