Subject: RE: 6817309193 - Details are not available in GCRM & CRM & the customer is very upset about the delay in delivery. The invoice amount is (15,861.00), please check & very important
From: Crys_HBKSA <[email-masked]>
To: Hcwh Taif <[email-masked]>, Yahia Taha <[email-masked]>
Cc: Shamsheer Musthafa <[email-masked]>, HB.CCCKSA <[email-masked]>, Nada Hattar <[email-masked]>
Date: Thu, 20 Apr 2023 11:27:55 +0000

Dear team
The customer is very upset because of the delay in delivery 03/27/2023 The invoice is still pending delivery and does not appear in the system... Is this not possible!!!
The customer calls frequently, follows up, and inquires
  The bill value is 15,861.00
We ask the warehouse management team to follow up and contact the customer based on his requests urgently

BR
SARAH.T

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Dear Team,

Kindly reschedule the order manually as it is not reflecting on CRM & GDMS.

Order Number :6817309193
Note: Customer is very upset and requires urgent delivery, please check urgent and update with us

Best Regards,

Afnan
________________________________________
From: Hcwh Taif [[email-masked]]
Sent: Wednesday, April 19, 2023 12:10 PM
To: Crys_HBKSA; Yahia Taha
Cc: Shamsheer Musthafa; HB.CCCKSA; Nada Hattar
Subject: RE: 6817309193 - Details are not available in GCRM & CRM & the customer is very upset about the delay in delivery. The invoice amount is (15,861.00), please check

We try from our end, but invoice showing detail not found.

Regards
Sharan

-----Original Message-----
From: Crys_HBKSA <[email-masked]>
Sent: Wednesday, April 19, 2023 11:34 AM
To: Hcwh Taif <[email-masked]>; Yahia Taha <[email-masked]>
Cc: Shamsheer Musthafa <[email-masked]>; HB.CCCKSA <[email-masked]>; Nada Hattar <[email-masked]>
Subject: RE: 6817309193 - Details are not available in GCRM & CRM & the customer is very upset about the delay in delivery. The invoice amount is (15,861.00), please check
Importance: High

CAUTION: External email sender. Use care when clicking on links or opening attachments!

reminder
The customer is still constantly communicating with us about the request. Please contact the customer as soon as possible and provide him with the problem .
Nourah
________________________________________
From: Crys_HBKSA
Sent: Tuesday, April 18, 2023 2:44 PM
To: Hcwh Taif; [email-masked]
Cc: Shamsheer Musthafa; HB.CCCKSA; Nada Hattar
Subject: RE: 6817309193 - Details are not available in GCRM & CRM & the customer is very upset about the delay in delivery. The invoice amount is (15,861.00), please check

Dear team
The customer is very upset because of the delay in delivery 03/27/2023 The invoice is still pending delivery and does not appear in the system... Is this not possible!!!
The customer calls frequently, follows up, and inquires
  The bill value is 15,861.00
We ask the warehouse management team to follow up and contact the customer based on his requests urgently

BR
SARAH.T

________________________________________
From: Hcwh Taif [[email-masked]]
Sent: Sunday, April 16, 2023 3:10 PM
To: Crys_HBKSA
Cc: Shamsheer Musthafa; HB.CCCKSA; Nada Hattar
Subject: RE: 6817309193

Subjected invoice showing, details not found in GCRM

We also unable to do manual scheduling

Regards
Sharan

-----Original Message-----
From: Crys_HBKSA <[email-masked]>
Sent: Sunday, April 16, 2023 2:52 PM
To: Hcwh Taif <[email-masked]>
Cc: Shamsheer Musthafa <[email-masked]>; HB.CCCKSA <[email-masked]>; Nada Hattar <[email-masked]>
Subject: RE: 6817309193

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear team

Please solve the problem. The customer is still in contact with us and there is no response!

BR,
Maram
________________________________________
From: Crys_HBKSA
Sent: Monday, April 10, 2023 9:41 PM
To: [email-masked]
Cc: Shamsheer Musthafa; [email-masked]; Nada Hattar; Crys_HBKSA
Subject: 6817309193

dear team

The customer has an order dated 4-13-2023, and the order does not appear in CRM & GDMS, and he wants to deliver it on the same date

order number:6817309193

B&R
Anas
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com