Subject: Note Added - [#6093231] Damaged WWD,29013202081720230315
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 10:50:33 +0000

Hi ,    Mesharri Alotaibi added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6093231    Subject:  Damaged WWD,29013202081720230315   Requester: +966560003172    Note Content:   <div class="WordSection1">
<div class="MsoNormal">HI <a id="OWAAMDFBBE9840AA144449F6831C6630BF9B9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kalyan Khadka</span></a>
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<div class="MsoNormal">What is the action to help the customer. Please update.</div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>4/18/2023 11:09:21 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Misuse, ask him to visit respective store or close the complaint as misuse</span></div>
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<div class="MsoNormal"><img width="763" height="258" style="width:7.9513in;height:2.6875in" id="Picture_x0020_72" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.gAD_fLQ30lVH-A58yAeOWI7V_5wXAz0bueFOMZe8uK0" data-id="2044017727248"></div>
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<div>From: Kalyan Khadka &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, April 17, 2023 10:07 PM<br>
<b>To:</b> Yahia Taha &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; [email-masked]; Bratindra Mukherjee &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#6093231] - Damaged SRCC,29013202081720230315</div>
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<div class="MsoNormal">Dear <a id="OWAAM256263CB65DF4C279DD7E4ABCE5723A7" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Yahia Taha</span></a>
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<div class="MsoNormal">The picture doesn’t seem the quality issue, the damage seem more like handling issue, lets consider it as misuse and close the complaint
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<span style='font-size:20.0pt;font-family:"Arabic Typesetting";color:#323E4F'>Thanks &amp; Regards</span><span style='font-family:"Arabic Typesetting";color:#323E4F'>,</span><span style='font-size:12.0pt;font-family:"Arabic Typesetting";color:#323E4F'></span>
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<div class="MsoNormal"><b><span style="font-size:16.0pt;font-family:Aharoni;color:#4472C4">Kalyan Khadka 
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<span style='font-size:10.0pt;font-family:"Britannic Bold",sans-serif;color:#323E4F'>Email:-
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'></span>
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<span style="font-size:12.0pt;font-family:Algerian;color:#323E4F">Ext-</span><span style="font-size:12.0pt;font-family:Aharoni;color:#323E4F">2311
</span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'>HDO</span><span style="font-size:9.0pt;font-family:Aharoni;color:#323E4F"></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'>Concept Warehouse Jeddah –Al Khomrah</span></div>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'> |
</span><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'>www.landmarkgroup.com</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'></span>
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<b>From:</b> Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 17, 2023 1:05 PM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#6093231] - Damaged WWD,29013202081720230315</div>
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<div class="MsoNormal">SRCC product assembled by customer himself. </div>
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<a id="OWAAM032C26B2F0EF4BA886D50416825938BA" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kalyan Khadka</span></a> Please advise
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:black">Best Regards</span></b></div>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Customer Care Team Leader - Home box</span><b><span style='font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>Ext: 3457</span></b><b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray'></span></b>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<a href="http://www.homeboxstores.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 17, 2023 12:57 PM<br>
<b>To:</b> Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#6093231] - Damaged WWD,29013202081720230315</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6093231" rel="noreferrer">#6093231</a> raised by +966560003172 (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Request</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">approval required</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 29013202081720230315</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: 15-Mar-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Delivery</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">date:24-Mar-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><b><span style='font-family:"Arial",sans-serif;color:black'>CRM</span></b></div>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No:4821187    </span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Problem</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: Cx complained the product (<b>P-Cape</b></span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Outdoor Chair-White    WSC</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">)</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">has been damaged. Her item is broken because of a manufacturing defect. Please find the attached images. Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Batol</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 17 Apr at 1:48 PM
<span class="separator">, +966560003172 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" style="background:#F4F8FA;min-width: 500px;overflow:auto">
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">User</span></div>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">السلام عليكم</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:37:51 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span style="font-size:10.0pt;color:#3F3F46">Hello, welcome to HomeBox!</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">
 I am Hannah, your support Bot.</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبا، شكراً للتواصل مع هوم بوكس</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>! </span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46"><span dir="RTL"></span><span dir="RTL"></span>،
 أنا هانا، بوت الدعم الخاص بك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:37:51 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:37:52 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Bot fetching user id</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:37:52 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:37:52 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">What language do you prefer?
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">ما هي اللغة التي تفضلها؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Type 1 for English</span></div>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">أدخل 2 للغة العربية</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:37:52 pm
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">2</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:38:06 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:38:07 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="font-size:10.0pt;color:#3F3F46">
<span lang="AR-SA" dir="RTL">يرجى إدخال اسمك</span></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:38:07 pm
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Ruba alturkistani</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:38:15 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_11" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كيف يمكنني مساعدتك به اليوم 1 - للمساعدة في انشاء طلب جديد 2 - العروض والخصومات 3 - للتحقق من حالة الطلب او التسليم 4 - للاسئلة حول الارجاع او
 استرداد المبلغ 5 - للشكاوي 6 - لمعرفة مواقع المتاجر الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك في أي وقت للعودة إلى القائمة الرئيسية يرجى الرد
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>"/0</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:38:15 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">User</span></div>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_12" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">5</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:38:37 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_13" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يؤسفني لسماع أنك تواجه المشاكل ترغب في تقديم شكوى بشأنها</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.
</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:38:38 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_14" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">الرجاء إدخال عنوان بريد إلكتروني يمكننا من خلاله الاتصال بك</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:38:38 pm
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:39:00 pm
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<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_16" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">لمساعدتنا في فهم المشكلة يرجى الرد بالرقم الذي يتوافق بشكل أفضل مع طبيعة شكواك 1. للمشكلة في المنتج أو جودة المنتج 2. للشكاوى عن عملية التوصيل
 3. للشكاوى حول الإرجاع أو الاسترداد 4. للشكاوى حول التجربة في المتجر 5. للشكوى حول موضوع آخر يرجى الرد فقط باستخدام الرقم الذي يتوافق بشكل أفضل مع طبيعة استفسارك. على سبيل المثال ، إذا كنت ترغب في تقديم شكوى عن التوصيل ، فيرجى الرد على
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>"2"
<span lang="AR-SA" dir="RTL">فقط</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:39:01 pm
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<div class="MsoNormal">
<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_17" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:39:23 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_18" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">آسف لسماع ذلك. يرجى تزويدنا برقم الطلب أو رقم الفاتورة، يمكنك العثور على رقم الطلب على تأكيد البريد الإلكتروني الخاص بك للطلب أون لائن. إذا قمت
 بالشراء في المتجر، فيكون الرقم طباعة على الفاتورة. إذا لم تتمكن من العثور على أي منهما، يرجى مشاركتنا رقم الهاتف الذي استخدمته أثناء الشراء</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:39:24 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">User</span></div>
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_19" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">0560003172</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:39:55 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_20" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">"""<span lang="AR-SA" dir="RTL">هوم بوكس ​​يقدم ضمان لمدة سنتين على الأثاث المحدد. للمزيد من المعلومات يرجى زيارة الموقع
<a href="https://helpsa.homeboxstores.com/ar/support/search?term=warranty" rel="noreferrer"><span lang="EN-US" dir="LTR">https://helpsa.homeboxstores.com/ar/support/search?term=warranty#</span></a><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span><span dir="RTL"></span>
</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>"""</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:39:56 pm
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_21" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى تزويدنا بمزيد من التوضيح حول شكواك. بالإضافة إلى أي صور لشرح الموقف</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:39:56 pm
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><br>
<a href="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_9b94c67480c991221111f183a1656202ca454ef9f8a264f6196247f2a01484da/img_842g6b8bhi_2ae316796ed289d2243027f40c5a7ebed8291c61c2a5655314199e927d7083c0.jpeg" target="_blank" rel="noreferrer">Click
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:40:19 pm
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_23" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى مشاركة الصور التي توضح المشكلة</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:40:20 pm
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<a href="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_9b94c67480c991221111f183a1656202ca454ef9f8a264f6196247f2a01484da/img_ajaq7vc4d3_e0106ed8e8c87fccfc6e8a1221ef1c65cecd582991b0ee8c82faf23618abf815.jpeg" target="_blank" rel="noreferrer">Click
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:40:21 pm
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_25" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:40:22 pm
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">المنتج لم يتم استخدامه من قبل الاوزان الثقيلة وبالرغم من ذلك انكسر بعد شهر بالضبط من وقت شراءه</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:41:20 pm
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_27" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:41:21 pm
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:41:31 pm
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_29" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. سيتم بمعالجة هذا الطلب الآن والتحقق منه من خلال أنظمتنا. قد يستغرق هذا عدة دقائق. في بعض الأحيان قد يستغرق الأمر حوالي 4 ساعات. يرجى
 انتظار الرد هنا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:41:32 pm
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_30" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">معظم الطلبات يتم معالجتها في أقل من 30 دقيقة، قد تستغرق بعض الطلبات ما يصل إلى 4 ساعات. يرجى عدم الرد أو إرسال أي رسائل أخرى.لأن هذا قد تؤدي إلى
 تعطيل عملية المعالجة التلقائية لطلبك. يرجى الانتظار للحصول على رد مني. سأعود إليك في أقرب وقت ممكن. شكرا لك على صبرك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:41:46 pm
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_31" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 16/04/23 07:42:02 pm
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">عدت اكتر من ٤ ساعات وما عالجتو طلبي</span><span style="color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:06:20 am
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_33" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">لقد أرسلت رسالة لم أستطع فهمها لأننا بوت الدعم الخاص بك. يرجى الرد: 1 اغلاق المحادثة 2 اضافة معلومات أخرى تتعلق باستفسارك. 3 اعادة بدء المحادثة
 من البداية</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى إدخال المعلومات الإضافية حسب الطلب. يرجى المشاركة من المعلومات بقد ما تستطع في رسالة واحدة. يمكنك أيضًا إرسال الصور بعد انتهاء رسالتك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">مضى اكثر من ٤ ساعات ولم يتم معالجة مشكلتي</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">حسنًا ، الآن إذا انتهيت من إضافة جميع المعلومات ، وترغب الآن في إرسال هذه المعلومات لتتم معالجتها من خلال نظامنا ، فيرجى الرد بـ 1</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="color:#3F3F46"><span dir="RTL"></span><span dir="RTL"></span>١1</span><span style="color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">حسنًا ، الآن إذا انتهيت من إضافة جميع المعلومات ، وترغب الآن في إرسال هذه المعلومات لتتم معالجتها من خلال نظامنا ، فيرجى الرد بـ 1</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. سيتم بمعالجة هذا الطلب الآن والتحقق منه من خلال أنظمتنا. قد يستغرق هذا عدة دقائق. في بعض الأحيان قد يستغرق الأمر حوالي 4 ساعات. يرجى
 انتظار الرد هنا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">معظم الطلبات يتم معالجتها في أقل من 30 دقيقة، قد تستغرق بعض الطلبات ما يصل إلى 4 ساعات. يرجى عدم الرد أو إرسال أي رسائل أخرى.لأن هذا قد تؤدي إلى
 تعطيل عملية المعالجة التلقائية لطلبك. يرجى الانتظار للحصول على رد مني. سأعود إليك في أقرب وقت ممكن. شكرا لك على صبرك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">أعتذر بصدق عن الإزعاج الذي واجهته ، أرى أن طلبك 29013202081720230315 قد تم استلامه 24-03-2023 وتركيبه بنفسك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">إذا تلف الأثاث أثناء تركيبه أو بعد لن نقوم باستبداله</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
<span lang="AR-SA" dir="RTL">بمجرد التركيب، لن يصبح الأثاث قابلاً للإرجاع، الاستبدال، أو استرداد القيمة. قبل نقل المنتج إلى منزلك، لازم من التحقق من عدم وجود أجزاء مفقودة أو وجود أي تلف. لن نتمكن من مساعدتك في أي من هذه الطلبات بمجرد وصولك إلى المنزل</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:09:06 am
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_46" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لك. أرجو الرد على هذه الرسالة بالرقم الموافق بحسب رغبتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>:</span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1
<span lang="AR-SA" dir="RTL">اغلاق المحادثة</span><br>
2 <span lang="AR-SA" dir="RTL">اضافة معلومات أخرى تتعلق باستفسارك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
3 <span lang="AR-SA" dir="RTL">اعادة بدء المحادثة من البداية</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:09:07 am
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_47" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">2</span></div>
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_48" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">"SLA Policy" SLA policy applied</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:09:58 am
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_49" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى إدخال المعلومات الإضافية حسب الطلب. يرجى المشاركة من المعلومات بقد ما تستطع في رسالة واحدة. يمكنك أيضًا إرسال الصور بعد انتهاء رسالتك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:09:58 am
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><br>
<a href="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_9b94c67480c991221111f183a1656202ca454ef9f8a264f6196247f2a01484da/img_v6sql6bqt9_44125af18ce6c9a6fd7ec85cde191b9f204cea9e126f0d6860021d8ddcb974e0.jpeg" target="_blank" rel="noreferrer">Click
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:10:46 am
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_51" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">حسنًا ، الآن إذا انتهيت من إضافة جميع المعلومات ، وترغب الآن في إرسال هذه المعلومات لتتم معالجتها من خلال نظامنا ، فيرجى الرد بـ 1</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:10:47 am
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<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">الكسر حصل في قطعة الحديد الضعيفة وهذا يبين انه عيب في المصنع</span><span style="color:#3F3F46"></span>
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<a href="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_9b94c67480c991221111f183a1656202ca454ef9f8a264f6196247f2a01484da/img_s1d1ep7n43_e436a4455d92a44c99869168608c870ec68199a40ad95697b46131472b5f8f87.jpeg" target="_blank" rel="noreferrer">Click
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:10:47 am
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_53" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">حسنًا ، الآن إذا انتهيت من إضافة جميع المعلومات ، وترغب الآن في إرسال هذه المعلومات لتتم معالجتها من خلال نظامنا ، فيرجى الرد بـ 1</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:10:48 am
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<span style="color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_54" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="color:#3F3F46"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:10:55 am
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_55" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. سيتم بمعالجة هذا الطلب الآن والتحقق منه من خلال أنظمتنا. قد يستغرق هذا عدة دقائق. في بعض الأحيان قد يستغرق الأمر حوالي 4 ساعات. يرجى
 انتظار الرد هنا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:10:55 am
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_56" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">معظم الطلبات يتم معالجتها في أقل من 30 دقيقة، قد تستغرق بعض الطلبات ما يصل إلى 4 ساعات. يرجى عدم الرد أو إرسال أي رسائل أخرى.لأن هذا قد تؤدي إلى
 تعطيل عملية المعالجة التلقائية لطلبك. يرجى الانتظار للحصول على رد مني. سأعود إليك في أقرب وقت ممكن. شكرا لك على صبرك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:11:10 am
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:11:25 am
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">"SLA Policy" SLA policy breached</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 03:14:58 am
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Conversation was marked resolved by Hannah HB KSA Bot</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 12:31:25 pm
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">اعتذر بصدق عن الإزعاج الذي واجهته. لسوء الحظ ، أود إعلامك أن المنتج التي تريد إرجاعها تندرج ضمن فئة المنتجات غير القابلة للإرجاع ، نحن لا نقبل
 الارجاع للمنتجات التي تم تجميعها بالفعل ، ما لم يكن هناك عيب في التصنيع. نحتفظ بالحق في التحقق من وجود عيوب وسنقوم بإصلاح أو استبدال المنتجات المعيبة وفقًا لتقديرنا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 12:35:25 pm
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">إذا كان المنتج به أي مشكلة في التصنيع أو المواد ، يرجى مشاركة الصورة أو مقطع الفيديو القصير مع اسم العنصر حتى نتمكن من المضي قدمًا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 12:35:26 pm
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لك. أرجو الرد على هذه الرسالة بالرقم الموافق بحسب رغبتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>:</span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1
<span lang="AR-SA" dir="RTL">اغلاق المحادثة</span><br>
2 <span lang="AR-SA" dir="RTL">اضافة معلومات أخرى تتعلق باستفسارك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
3 <span lang="AR-SA" dir="RTL">اعادة بدء المحادثة من البداية</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 12:35:26 pm
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">أعتذر بصدق عن هذا الإزعاج الذي سببته لك. هذا بالتأكيد ليس نوع التجربة التي نريدك أن تحظى بها عند التسوق معنا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 12:48:36 pm
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<span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="Picture_x0020_64" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcyNzI0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.XItfiI_hilzDH1fdMi41sdkrJ46q248INB74AEt8_Bg" data-id="2044017727246" alt="Image removed by sender."></span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">قد تم تسجيل الشكوى الخاص بك تحت رقم الشكوى 4795209. وسيتم إبلاغ الفريق ويتواصلون معك قريبًا للتحقق من الأمر بالقيام بالإجراء المناسب . يمكن أن
 تستغرق هذه العملية ما بين 3-5 أيام</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 12:48:37 pm
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لك. أرجو الرد على هذه الرسالة بالرقم الموافق بحسب رغبتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>:</span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1
<span lang="AR-SA" dir="RTL">اغلاق المحادثة</span><br>
2 <span lang="AR-SA" dir="RTL">اضافة معلومات أخرى تتعلق باستفسارك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
3 <span lang="AR-SA" dir="RTL">اعادة بدء المحادثة من البداية</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 17/04/23 12:48:38 pm
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