Subject: Note Added - [#6060696] replace damage part 6812707584
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 13:53:53 +0000

Hi ,    Hcmadina Wh added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6060696    Subject:  replace damage part 6812707584   Requester: Abdalla Hanafy    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team </div>
<div></div>
<div></div>
<div class="MsoNormal">                Please find the attached file</div>
<div></div>
<div></div>
<div class="MsoNormal">Still item not received from ITT</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regards</div>
<div></div>
<div></div>
<div class="MsoNormal">Sikandar Khan</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, April 16, 2023 2:51 PM<br>
<b>To:</b> Hcmadina Wh &lt;[email-masked]&gt;; Shamsheer Musthafa &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#6060696] - replace damage part 6812707584</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6812707584</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-family:"Arial",sans-serif;color:black'>CRM No: 4811877</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: with ref 4794701, Cx need urgent delivery for replacement of the damage part, pls updat,  Please find the attached images. Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HomeBox Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">تشغيل السبت, 15 أبريل في 1:19 م
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6812707584</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-family:"Arial",sans-serif;color:black'>CRM No: 4811877</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: with ref 4794701, Cx need urgent delivery for replacement of the damage part, pls updat,  Please find the attached images. Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HomeBox Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
<div style="margin-top:12.0pt;box-sizing: border-box">
<div style="border:none;border-top:solid #FDDBB5 1.0pt;padding:12.0pt 0in 0in 0in;box-sizing: border-box">
<div style="border:solid #EBEFF3 1.0pt;padding:6.0pt 9.0pt 6.0pt 9.0pt;margin-right:6.0pt;margin-bottom:6.0pt;box-sizing: border-box;display:inline-block;min-width: 200px;border-radius: 4px;cursor:pointer">
<div>
<div>
<div class="MsoNormal" style="vertical-align:middle"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الجمعة, 14 أبريل في 10:58 ص
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Damaged</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 6812707584</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><b><span style='font-family:"Arial",sans-serif;color:black'>CRM</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-family:"Arial",sans-serif;color:black'>No: 4811877</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Problem</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: with ref 4794701, Cx need urgent delivery for replacement of the damage part, pls updat,</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> Please find the</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">attached images. Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">تشغيل الجمعة, 14 أبريل في 2:33 ص
<span class="separator">, Abdalla Hanafy &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">نرجوا سرعه تركيب القطعه نظرا لاني مسافر خارج المملكه من يوم الثلاثاء </span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:embed">
<span lang="AR-SA" style="font-size:10.5pt">اشتريت دولاب واثناء التركيب حدث كسر في قاعده الدولاب وابلغني مسئول التركيب بحضوره مع القطعه الجديده خلال يومين من يوم ٢٨/٣/٢٠٢٣ وحتي الان لايوجد رد من </span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"><img id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzMyNjM2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ULTYw3g9iFgK08yvq7YNmKNNaDIU2Zo-Hd8-qEQ0NGg"></span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"><img id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzMyNjM2NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.98MfrU1Tn0DaCyDSLzfeAXFHGE0KKs6z2S4Adogz2Ok"></span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"><img id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzMyNjM2NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.J6o0WBmDX5r7mORBWWVDvvvNMJMTvJMqvgJrdBpw2a0"></span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"><img id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzMyNjM2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.S2jkvI3wMR7P3RDmxZwcz8W1OU8adj2zr1nqJp4WaUY"></span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">Sent from my iPhone</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">6060696:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>

Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017496423'>attachment.eml</a>