Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 13:36:31 +0000

Hi Raghad Almatani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>The address: </div>
<div>House of mattresses </div>
<div>Mouawiyah al Sulami</div>
<div>As Samer</div>
<div>Google maps:</div>
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<img alt="image0.png" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ5NTc2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.f74mr3CfOMZnR848cRRQQWSVteLPTdXYNnvs8D1G5DU" data-id="2044017495760"><br>
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<br><div dir="ltr">Phone number: 0543935027</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 16 Apr 2023, at 10:07, Home Box &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div>Dear customer</div>
<div><br></div>
<div>Thank you for contacting us. </div>
<div> </div>
<div dir="ltr">Sorry for the delay and we apologize for the inconvenience caused.<br> </div>
<div dir="ltr">We can see that delivery of this order (6822175576) has taken longer than our normal delivery time, We have ​checked and we can see that the courier team they were unable to contact you due to the address.</div>
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<span dir="ltr" style="font-size: 14px">​</span><br>
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<span style="font-size: 14px">To avoid any other problems, please provide us with the following data so that we can update it in your request:</span><br><br><span style="color: rgb(0, 0, 0); font-family: Arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none" dir="ltr">-phone number: and (</span><span style="color: rgb(0, 0, 0); font-family: Arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none" dir="ltr">City, District, Street, Address from google map)</span>
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<span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none">​</span><br>
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<span dir="ltr" style="color: rgb(0, 0, 0); font-family: Arial; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none"> We look forward to hearing from you . </span><br> <br> We appreciate your patience.</div>
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<div dir="ltr">Your friends<br> Homebox support team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6059174