Subject: RE: 29031202969520230307-complaint & customer is dissatisfied with the cancellation
From: Crys_HBKSA <[email-masked]>
To: Homeboxmanager Riyadhgallery <[email-masked]>, Vakeel Ahmad <[email-masked]>, Homeboxma Riyadhgallery <[email-masked]>, Homeboxrtl Riyadhgallery <[email-masked]>, HB.CCCKSA <[email-masked]>, Nada Hattar <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Hamed Zayan <[email-masked]>, hbriyadh delivery <[email-masked]>, Jamshid Kurikkal <[email-masked]>, "AHMED HASSAN" <[email-masked]>
Date: Sun, 16 Apr 2023 13:19:00 +0000

The customer went to you and told him that there was no cancellation in the invoice, but it was shown to us in the system. Only one piece was delivered, and the rest of the products were canceled. Please update
________________________________________
From: Homeboxmanager Riyadhgallery [[email-masked]]
Sent: Thursday, April 13, 2023 5:11 PM
To: Crys_HBKSA; Vakeel Ahmad; Homeboxma Riyadhgallery; Homeboxrtl Riyadhgallery; HB.CCCKSA; Nada Hattar; [email-masked]
Cc: Hamed Zayan; hbriyadh delivery; Jamshid Kurikkal; AHMED  HASSAN; Nada Hattar; HB.CCCKSA
Subject: RE: 29031202969520230307-complaint & customer is dissatisfied with the cancellation

Dear team.

How many time I will reply for the same issue PFA

Thanks, Regards

Abdulmohsen Mohammed
Home Box Riyadh Gallery
 Phone: +966 556868874 / Ext- 6396
Landmark Arabia | PO Box 91861 | Riyadh 11643 | Saudi Arabia
www.homeboxstores.com | www.landmarkgroup.com
​​

-----Original Message-----
From: Crys_HBKSA <[email-masked]>
Sent: Thursday, April 13, 2023 5:01 PM
To: Vakeel Ahmad <[email-masked]>; Homeboxma Riyadhgallery <[email-masked]>; Homeboxrtl Riyadhgallery <[email-masked]>; Homeboxmanager Riyadhgallery <[email-masked]>; HB.CCCKSA <[email-masked]>; Nada Hattar <[email-masked]>; Crys_HBKSA <[email-masked]>; [email-masked]
Cc: Hamed Zayan <[email-masked]>; hbriyadh delivery <[email-masked]>; Jamshid Kurikkal <[email-masked]>; AHMED HASSAN <[email-masked]>; Nada Hattar <[email-masked]>; HB.CCCKSA <[email-masked]>
Subject: RE: 29031202969520230307-complaint & customer is dissatisfied with the cancellation

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear team

The customer is dissatisfied with the cancellation process that took place without prior knowledge of the customer Please check and communicate with the customer based on his desire SARAH.T ________________________________________
From: Crys_HBKSA
Sent: Thursday, March 30, 2023 4:56 PM
To: Vakeel Ahmad
Cc: Hamed Zayan; hbriyadh delivery; Jamshid Kurikkal; [email-masked]; Nada Hattar; [email-masked]; Crys_HBKSA
Subject: 29031202969520230307-complaint

Dear team,

The customer complains about the bad manners and behavior of the store manager and requests that he be held accountable, because the customer refused to receive the items due to factory defects, and the store manager spoke to the customer and questioned his credibility .

Order No : 29031202969520230307
Customer No : 0558824240

Best Regards,
Nourah
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com