Subject: New Reply Received - Query from WhatsApp
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 13:02:59 +0000

Hi Raghad Almatani,  The customer has responded to the ticket.  Query from WhatsApp  Ticket comment <div dir="ltr">I don't get any link in the email. Please send it one more time.</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Apr 16, 2023 at 1:39 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">"Dear Customer,<span style="font-size:14px"><br></span><span style="font-size:14px"><br></span><span style="font-size:14px">Thank you for contacting us.</span><span style="font-size:14px"><br></span><span style="font-size:14px"><br></span><span style="font-size:14px">Please accept our sincere apologies for the inconvenience caused.</span><span style="font-size:14px"><br></span><span style="font-size:14px"><br></span><span style="font-size:14px">We have initiated return request for item (Kevin 5-Tier Drawer Set with Wheels - 37x37x90 cm) and we request you to find link in your email and fill information and courier team will contact you and collect the item and return item to warehouse and then refund will process. </span>
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<span dir="ltr" style="font-size:14px">​</span><br>
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<div dir="ltr">
<span style="font-size:14px" dir="ltr">kindly visit the store and ask for the item, as we don not have an exchange service at the moment </span><br><span style="font-size:14px"><br></span><span style="font-size:14px">Feel free to contact us if you need further assistance.</span><br><span style="font-size:14px"><br></span><span style="font-size:14px">Your Friends,</span><br><span style="font-size:14px">The HomeBox Support Team</span><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6078587