Subject: Note Added - [#5910515] Order # 6813250816 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 08:25:57 +0000

Hi ,    Kalyan.khadka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5910515    Subject:  Order # 6813250816 - Damaged WWD   Requester: Syed Fahad Waqar Ali    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear All</div>
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<div class="MsoNormal">Issue resolved for 157681332, and 164141468 no stock</div>
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<a id="OWAAMBA7458D571D34230A5F289EDCD892A44" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mujahid Abdul</span></a>- pls check if the item
<b>164141468= (footboard and headboard</b>) available in another territory?</div>
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<span style='font-size:20.0pt;font-family:"Arabic Typesetting";color:#323E4F'>Thanks &amp; Regards</span><span style='font-family:"Arabic Typesetting";color:#323E4F'>,</span><span style='font-size:12.0pt;font-family:"Arabic Typesetting";color:#323E4F'></span>
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<div class="MsoNormal"><b><span style="font-size:16.0pt;font-family:Aharoni;color:#4472C4">Kalyan Khadka 
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'>Concept Warehouse Jeddah –Al Khomrah</span></div>
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<div>From: Kalyan Khadka <br>
<b>Sent:</b> Thursday, April 13, 2023 9:46 PM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;; Khil Basnet &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Shamsheer Musthafa &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5910515] - Order # 6813250816 - Damaged WWD</div>
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<div class="MsoNormal">Check the work order and update the date to customer </div>
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<span style='font-size:20.0pt;font-family:"Arabic Typesetting";color:#323E4F'>Thanks &amp; Regards</span><span style='font-family:"Arabic Typesetting";color:#323E4F'>,</span><span style='font-size:12.0pt;font-family:"Arabic Typesetting";color:#323E4F'></span>
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<div class="MsoNormal"><b><span style="font-size:16.0pt;font-family:Aharoni;color:#4472C4">Kalyan Khadka 
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<span style='font-size:10.0pt;font-family:"Britannic Bold",sans-serif;color:#323E4F'>Email:-
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'></span>
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<span style="font-size:12.0pt;font-family:Algerian;color:#323E4F">Ext-</span><span style="font-size:12.0pt;font-family:Aharoni;color:#323E4F">2311
</span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'>HDO</span><span style="font-size:9.0pt;font-family:Aharoni;color:#323E4F"></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'>Concept Warehouse Jeddah –Al Khomrah</span></div>
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</span><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'>www.landmarkgroup.com</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'></span>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, April 13, 2023 2:36 PM<br>
<b>To:</b> Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5910515] - Order # 6813250816 - Damaged WWD</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Dear Team,</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: Cx complained about the product (<b>Microwave cabinet) does not look like a new item with rough corners and scratches on the surface</b>. Please find the
 attached images. (<strong><span style="font-family:Roboto">cx confirmed that no one visit him </span></strong>) Kindly check and assist </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6813250816 </span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: 14-Mar-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>CRM No: 4735169</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Regards, </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Raghad</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 12 Apr at 2:46 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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Dear Team,</span><span style="color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: Cx complained about the product (<b>Microwave cabinet) does not look like a new item with rough corners and scratches on the surface</b>. Please find the
 attached images. (<strong><span style="font-family:Roboto">cx confirmed that no one visit him </span></strong>) Kindly check and assist </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6813250816 </span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: 14-Mar-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>CRM No: 4735169</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Regards, </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Raghad</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 11 Apr at 1:58 PM
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Dear Team,</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: Cx complained about the product (<b>Microwave cabinet) does not look like a new item with rough corners and scratches on the surface</b>. Please find the
 attached images. (<strong><span style="font-family:Roboto">cx confirmed that no one visit him
</span></strong>) Kindly check and assist </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6813250816 </span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: 14-Mar-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>CRM No: 4735169</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Regards, </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Raghad</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 4 Apr at 3:21 PM
<span class="separator">, Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear all ,
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Noted will be replace damage part within 3 working days
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">KB basnet
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, April 4, 2023 1:14 PM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5910515] - Order # 6813250816 - Damaged WWD</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:-apple-system;color:#183247">cx complain that no one contact with him till now, kindly check and assist ,
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6813250816 </span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: 14-Mar-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>CRM No: 4774898</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: Cx complained about the product (<b>Microwave cabinet) does not look like a new item with rough corners and scratches on the surface</b>. Please find the
 attached images. Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Regards, </span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">CS Team</span><span style="font-size:10.5pt;font-family:-apple-system">
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