Subject: Note Added - [#5990069] Request approval for return WWD item - 6815965737
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 22:45:43 +0000

Hi ,    Feederwarehouse.tabuk added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5990069    Subject:  Request approval for return WWD item - 6815965737   Requester: +966551428580    Note Content:   <div class="WordSection1">
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<div class="MsoNormal">Dear Team </div>
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<div class="MsoNormal">We called customer for collection on 15 Apr 23. again he said not available at home also he said return to home after EID.<b><span style="font-size:12.0pt;color:#1F3864"></span></b>
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F3864">Thanks &amp; Regards</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#1F497D">Mohammed Shifan.</span></b></div>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>COD - Home Division-Tabuk</span><span style="font-size:11.5pt;color:#7F7F7F"></span>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>MOB +966 540326129 /
</span><span style="color:#212121"> </span><span style="color:#767171">Ext</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#767171'> -6689</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#767171'></span>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>MAIL:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif'>[email-masked]</span></a><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Home Centre Tabuk</span></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ2OTgyNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.CM65XHS_A_kT43hh9xH757Ti0avaIbUX3QCypHY826E" data-id="2044017469827"></span></a><span style="color:#1F497D"></span>
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<a href="https://www.facebook.com/LandmarkArabia" rel="noreferrer"><span style="color:#5D6061;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="_x0000_i1037" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ2OTgyOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YRcwTP1tPuE9GppYQHpwfZaT97XVij4CyxKMGwaczRo" data-id="2044017469828"></span></a><span style="color:#1F497D"> </span><a href="@LandmarkArabia" rel="noreferrer"><span style="color:#5D6061;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ2OTgyOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.72u9YmYQpRefPd5fQPsNVffAcwpHGN2A24a0nS9qsZY" data-id="2044017469829"></span></a><span style="color:#1F497D"> </span><a href="https://www.linkedin.com/company/landmark-group" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#777777;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ2OTgzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5bnzxqFhXOnCx6q-du2AvvOkIKa49ut1KTSoLDyXcFQ" data-id="2044017469830" alt="http://www.freeiconspng.com/uploads/-more-related-linkedin-vector-icon-vector-logos-linkedin-vector-logo-23.png"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'></span>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, April 15, 2023 1:08 PM<br>
<b>To:</b> Feederwarehouse Tabuk &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Suresh Kuridath &lt;[email-masked]&gt;; vivekanandan Venugopal &lt;[email-masked]&gt;; Yahia Taha &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5990069] - Request approval for return WWD item - 6815965737</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>The customer is back and wants to return the item asap</span></div>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Order ID 6815965737</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Fri, 14 Apr at 12:37 PM
<span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Team, </span></div>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order ID 6815965737</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 8 Apr at 10:44 PM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Team</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We called customer to collect the item but the customer said not available in city till Eid. So we have close the CRM and if customer again approaching to CCC kindly inform
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<strong><span style='font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#1F3864'>Thanks &amp; Regards</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#1F497D'>Mohammed Shifan.</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>COD - Home Division.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From: Feederwarehouse Tabuk<br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Sent:</span></strong> Saturday, April 8, 2023 3:10 PM<br>
<strong><span style='font-family:"Segoe UI",sans-serif'>To:</span></strong> Home Box &lt;[email-masked]&gt;<br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Cc:</span></strong> HB.CCCKSA &lt;[email-masked]&gt;; Suresh Kuridath &lt;[email-masked]&gt;; vivekanandan Venugopal &lt;[email-masked]&gt;<br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Subject:</span></strong> RE: [#5990069] - Request approval for return WWD item - 6815965737</span></div>
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<strong><span style='font-size:10.0pt;font-family:"Segoe UI",sans-serif;color:#1F497D'>Mohammed Shifan.</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>COD - Home Division.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Mobile</span></strong><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>: +966 540326129 //</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#767171'> Ext
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<strong><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Email</span></strong><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>: </span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#0563C1'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span style="color:black"><a href="http://landmarkgroup.com/" target="_blank" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black;border:solid windowtext 1.0pt;padding:0in;text-decoration:none'><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_15" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ2OTgyNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.8rjXfTI5NEJ2SDllWU_OC0qP-Y9mOyNJK1MyHDsCWtc" data-id="2044017469826" alt="Image removed by sender."></span></a></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>From:</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Sent:</span></strong> Saturday, April 8, 2023 3:03 PM<br>
<strong><span style='font-family:"Segoe UI",sans-serif'>To:</span></strong> Feederwarehouse Tabuk &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Cc:</span></strong> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suresh Kuridath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 vivekanandan Venugopal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Subject:</span></strong> Fwd: [#5990069] - Request approval for return WWD item - 6815965737</span>
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<em><b><span style='font-size:13.5pt;font-family:"Segoe UI",sans-serif;color:indianred'>CAUTION: External email sender. Use care when clicking on links or opening attachments! </span></b></em><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 6815965737</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: 21-Mar-2023</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>CRM</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>No: 4793025</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: with refer to 4769866 as per your request CCC manager approved Please arrange to collect and process RDO and inform us when you will collect it
 so we can inform cx.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>On Thu, 6 Apr at 4:16 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote: </span></span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'><a id="OWAAMAEB1BD118F6B4DC09345695E5DA392D4" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Feederwarehouse
 Tabuk</span></a> Please arrange to collect and process RDO.  </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<strong><span style="font-size:12.0pt;color:black">Best Regards</span></strong><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Customer Care Team Leader - Home box</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<strong><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>Ext: 3457</span></strong><span style='font-size:10.5pt;font-family:"Times New Roman",serif'> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'><a href="http://www.homeboxstores.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> | </span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a> </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
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