Subject: New Reply Received - 6375136936 / Refund Follow up.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 09:53:10 +0000

Hi Najwa almrwani,  The customer has responded to the ticket.  6375136936 / Refund Follow up.  Ticket comment <div><br></div>
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<div dir="ltr" class="gmail_attr">في سبت، 22 أبريل، 2023 في 12:25 م، كتب Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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	<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>This email concerns your Customer Service case # 6105383</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Looking forward to your response.</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 6105383<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>-</span>——</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Najwa almrwani : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>مرحبا ,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>شكرا لتواصلك معنا,</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> نعتذر لك عن الازعاج</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>لا يمكننا قراءة البريد السابق  , نرجو منك بتزويدنا  بتفاصيل حساب اخر حتى نقوم بأسترداد المبلغ .</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial;font-weight:700;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(0,0,0)">Bank Name:SNB ALAHLI</span></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial;font-weight:700;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(0,0,0)">Bank Branch: ARAR</span></div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial;font-weight:700;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(0,0,0)"></span></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial;font-weight:700;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(0,0,0)">Account name:Maram TAJER ALANAZI </span></div>
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<span style="box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial;font-weight:700;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(0,0,0)">Account number:</span> 41653966000103</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style="box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial;font-weight:700;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(0,0,0)">IBAN number:SA2010000041653966000103</span></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span dir="ltr" style="box-sizing:border-box;word-break:break-word;font-size:11pt;font-family:Arial;font-weight:700;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-variant-east-asian:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;background-color:transparent;color:rgb(0,0,0)">Account Type : Current</span></div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>لا تتردد في التواصل معنا إذا كنت بحاجة إلى مزيد من المساعدة.</div>
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<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>أصدقاؤك ،</div>
<div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>فريق الدعم هوم بوكس </div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6105383