Subject: Note Added - [#6109997] WWD cancellation - 29027201369420230415
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 07:56:01 +0000

Hi ,    Akshath Veerabhadrachari added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6109997    Subject:  WWD cancellation - 29027201369420230415   Requester: Sima Alhaffar    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear team, yesterday call was arranged to avail refund.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Ask customer to visit store along with ID proof to get instant refund.</span></div>
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<b><span lang="EN-US">   </span></b><span lang="EN-US">Best Regards</span>
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<span style="color:black">  <b>AKSHATH V</b></span><b></b>
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<div class="MsoNormal"><span style="color:black">  Store Manager</span></div>
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<div class="MsoNormal"><span style="color:black">   T   :  +971 4 3591158</span></div>
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<div class="MsoNormal"><span style="color:black">   E   :  <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></div>
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<div class="MsoNormal"><span style="color:black">   SkyGarden , HomeBox</span></div>
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<div class="MsoNormal"><span style="color:black">   CenterPoint, Burjuman ,UAE.</span></div>
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<div class="MsoNormal"><span style="color:black">   <a href="http://www.homeboxstores.com/" target="_blank" title="Original URL:
http://www.homeboxstores.com/

Click to follow link." rel="noreferrer"><span style="color:#0563C1">www.homeboxstores.com</span></a></span></div>
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<div>From:<span lang="EN-US"> Landmark Group &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 20 April 2023 11:32 AM<br>
<b>To:</b> homebox skygardensm &lt;[email-masked]&gt;; Homebox SkyGardenMA &lt;[email-masked]&gt;<br>
<b>Cc:</b> Akshath Veerabhadrachari &lt;[email-masked]&gt;; HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#6109997] - WWD cancellation - 29027201369420230415</span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>WWD cancellation </span></strong><b><br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>Order No: 29027201369420230415 </span></strong><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Order Date: 15-Apr-2023</span></strong><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>CRM No: 4830640</span></strong></b><br>
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Problem Statement: Cx complained that he had visited the store to cancel the order but that there had been no response from the store team. Kindly check and confirm if the order has been cancelled or not.<br>
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Thanks &amp; Regards, <br>
Jinana</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 19 Apr at 7:59 PM
<span class="separator">, Sima Alhaffar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dears, 
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I have already visited the store yesterday and cancelled the order and also sent attached email.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>However no respon or acknowledgement.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please assist in this matter.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Sima</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 19 Apr 2023, 00:28 Landmark Group, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Sima,<br>
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Thank you for shopping at <a href="http://www.homeboxstores.com/" target="_blank" rel="noreferrer">
www.homeboxstores.com</a>.<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We would like to inform you that the order 29027201369420230415 is canceled and you will need to visit the store to complete the process of the refund .<br>
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Feel free to get in touch with us for further assistance.<br>
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Your Friends,<br>
The Homebox Support Team</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>6109997:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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