Subject: RE: Incomplete / Wrong address
From: Roaa Alismaeil <[email-masked]>
To: Amala Raj <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>, HomeBox Customercare UAE <[email-masked]>
Date: Wed, 19 Apr 2023 12:20:25 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Roaa Alismaeil
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Amala Raj [mailto:[email-masked]]
Sent: Wednesday, April 19, 2023 3:13 PM
To: crys_hb; [email-masked]; HomeBox Customercare UAE
Cc: HBUAE DELIVERY
Subject: Incomplete / Wrong address

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4828821

4/19/2023 4:12:31 PM

29062201851920230415

ARAF MS

0501445441

CTD Exceptions

Operational - Retail

Incomplete / Wrong address

Closed

Ramesh Narayanan

UAE

team called cx numbers 0501445441 / 0581445541 both answered persons stated that didn't order anything from hb kinldyb check

-

-

-

256212

19-Apr-2023

Regards
Redeemer Fernando
Associate
Landline: 04821 5925
Mobile: 052 210 1797

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