Subject: New Reply Received - 9427162971 - Return
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 10:57:23 +0000

Hi jinana parveen,  The customer has responded to the ticket.  9427162971 - Return  Ticket comment <div dir="ltr">OK thank you</div>
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<div dir="ltr" class="gmail_attr">Le mer. 19 avr. 2023 à 10:20, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; a écrit :<br>
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<div dir="ltr"><div dir="ltr">Dear customer, </div></div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused, <br>
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<div dir="ltr">​</div>
<div dir="ltr">We do not have an exchange or replacement policy as such. What we can do is process a return of the items and refund the entire amount to you. It's a very convenient and quick process and you may then use the refunded amount to go ahead and place a fresh order.</div>
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<div dir="ltr">We appreciate your understanding in this matter.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6098344