Subject: RE: Stock order not available #29004107257220230414
From: ImranKhan <[email-masked]>
To: Amal Aldughmi <[email-masked]>, Luma AbuSharekh <[email-masked]>, Mansoorullah Enayathullah <[email-masked]>, Harsha Lasantha <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, Hb Liwa Ma <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 18 Apr 2023 07:29:46 +0000

Dear Amal,

Kindly inform the customer we will arrange  the delivery tomorrow .

Regards
Imran khan

From: Amal Aldughmi <[email-masked]>
Sent: Tuesday, 18 April 2023 11:27 AM
To: Luma AbuSharekh <[email-masked]>; ImranKhan <[email-masked]>; Mansoorullah Enayathullah <[email-masked]>; Harsha Lasantha <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; Hb Liwa Ma <[email-masked]>; crys_hb <[email-masked]>; [email-masked]
Subject: RE: Stock order not available #29004107257220230414
Importance: High

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Dear team,

The cx got a confirmation from your side that it will be delivered today, he is very angry because his family will come today.

Please check and update as the cx is waiting

Best regards,

Amal

From: Luma AbuSharekh
Sent: Monday, April 17, 2023 8:32 AM
To: ImranKhan
Cc: HBUAE DELIVERY; HomeBox Customercare UAE; Hb Liwa Ma; crys_hb; [email-masked]<mailto:[email-masked]>
Subject: RE: Stock order not available #29004107257220230414

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: ImranKhan [mailto:[email-masked]]
Sent: Monday, April 17, 2023 8:17 AM
To: HomeBox Customercare UAE; Hb Liwa Ma; crys_hb; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY
Subject: Stock order not available #29004107257220230414

Dear Team,

Please check the below CRM & do the needful.

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4820286
4/17/2023 9:15:36 AM
29004107257220230414
nabhan siddeek
0555543587
Request
Reschedule
DTBC
Open
Imran Khan
UAE
P-I-Magna Lux 150 x200 x22cm Bonnell Sprin Stock order not available for the mattress so we are unable to deliver mattress only and rest of the item team will deliver.

CCC Manager
Others
-

Thanks& Regards
Imran khan

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com