Subject: RE: Stock order not available #29004107257220230414
From: Amal Aldughmi <[email-masked]>
To: Luma AbuSharekh <[email-masked]>, ImranKhan <[email-masked]>, Mansoorullah Enayathullah <[email-masked]>, Harsha Lasantha <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, Hb Liwa Ma <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 18 Apr 2023 07:27:18 +0000

Dear team,

The cx got a confirmation from your side that it will be delivered today, he is very angry because his family will come today.

Please check and update as the cx is waiting

Best regards,

Amal

From: Luma AbuSharekh
Sent: Monday, April 17, 2023 8:32 AM
To: ImranKhan
Cc: HBUAE DELIVERY; HomeBox Customercare UAE; Hb Liwa Ma; crys_hb; [email-masked]
Subject: RE: Stock order not available #29004107257220230414

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

<https://www.facebook.com/Crystel.co>

<https://twitter.com/CrystelCo>

<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: ImranKhan [mailto:[email-masked]]
Sent: Monday, April 17, 2023 8:17 AM
To: HomeBox Customercare UAE; Hb Liwa Ma; crys_hb; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY
Subject: Stock order not available #29004107257220230414

Dear Team,

Please check the below CRM & do the needful.

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4820286

4/17/2023 9:15:36 AM

29004107257220230414

nabhan siddeek

0555543587

Request

Reschedule

DTBC

Open

Imran Khan

UAE

P-I-Magna Lux 150 x200 x22cm Bonnell Sprin Stock order not available for the mattress so we are unable to deliver mattress only and rest of the item team will deliver.

CCC Manager

Others

-

Thanks& Regards
Imran khan

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