Subject: Fwd: [#5911728] - 9420914856 - Partial Delivery/Missing item
From: Home Box <[email-masked]>
To: [email-masked], Anslem Misquitta <[email-masked]>, Ashish Karini <[email-masked]>, Thamilalagan M <[email-masked]>, Aditya Manapuram <[email-masked]>, Peter Dsouza <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 16 Apr 2023 04:55:27 +0000

Urgent Reminder      Dear Team,  Partial Delivery/Missing item  Order Number: 9420914856 AWB: FP032123000135 Delivery Date: 21/03/2023  Missing Item: 162673994 - Faris 7-Piece 2-Seater Folding Majlis Set  Issue Description: Cx complained that item (162673994) was not delivered As per the AWB, we can see that 4 boxes were packed & dispatched from the WH but 3 only were delivered to the Cx.     As per the last update, Issue was supposed to be resolved on 09/04 but it is still pending.  Kindly update us on this issue as it is pending for 24 days.  Thanks & Regards,  Jinana   
                           
                            On
                            Sat, 15 Apr at  4:48 AM
                            ,  Home Box <[email-masked]>  wrote:

 Urgent Reminder 

 Dear Team,  Partial Delivery/Missing item  Order Number: 9420914856 AWB: FP032123000135 Delivery Date: 21/03/2023  Missing Item: 162673994 - Faris 7-Piece 2-Seater Folding Majlis Set  Issue Description: Cx complained that item (162673994) was not delivered As per the AWB, we can see that 4 boxes were packed & dispatched from the WH but 3 only were delivered to the Cx. 
   
 As per the last update, Issue was supposed to be resolved on 09/04 but it is still pending. 
 
Kindly update us on this issue as it is pending for 24 days.  Thanks & Regards, 
 Aws 

                            On
                            Thu, 13 Apr at  6:56 AM
                            ,  Home Box <[email-masked]>  wrote:

 
 Urgent Reminder 

 Dear Team,  Partial Delivery/Missing item  Order Number: 9420914856 AWB: FP032123000135 Delivery Date: 21/03/2023  Missing Item: 162673994 - Faris 7-Piece 2-Seater Folding Majlis Set  Issue Description: Cx complained that item (162673994) was not delivered As per the AWB, we can see that 4 boxes were packed & dispatched from the WH but 3 only were delivered to the Cx.  Please check and deliver the rest to the Cx urgently  The POD is not showing any Box, if delivery was done please share a valid POD so we can share it with the Cx.  Thanks & Regards, 
 Ali Adil 

                            On
                            Wed, 12 Apr at  9:19 AM
                            ,  Home Box <[email-masked]>  wrote:

 
Dear Sameer,  Is there any update on this matter ?  Kindly provide us with an update soon as customer is following up.  Your prompt reply will be appreciated.  Regards,  
 Jinana 

                            On
                            Tue, 11 Apr at  7:56 AM
                            ,  Home Box <[email-masked]>  wrote:

 Dear Sameer,  Is there any update on this matter ?  Kindly provide us with an update soon as customer is following up.  Your prompt reply will be appreciated.  Regards, Ali Adil