Subject: RE: Vehicle breakdown convince all the cx slot 2
From: Luma AbuSharekh <[email-masked]>
To: Homebox Delivery <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Fri, 14 Apr 2023 07:46:41 +0000

[email-masked]<mailto:[email-masked]>

Best Regards,
Lama Abusharekh
Customer Experience Specialist

T: +962 6 500 1333

F: +962 6 500 1334

E: [email-masked]<mailto:[email-masked]>

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From: Homebox Delivery [mailto:[email-masked]]
Sent: Friday, April 14, 2023 10:35 AM
To: HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: Vehicle breakdown convince all the cx slot 2

Dear Team,
Please find the below mention invoices kindly inform for the delay due to vehicle break down we are unable to delivery in slot 1  kindly convince the cx team will deliver the item in slot 2.

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4811953

4/14/2023 11:26:59 AM

29002604863820230325

Pradeep Madhuranath

971545388910

CTD Exceptions

Operational - Logistic

Vehicle Break Down

Closed

Nilesh Rathnayaka

UAE

Due to vehicle breakdown team unable to reach the cx on time , kindly convince the cx to receive the order in next slot Team : Waseem RKT

-

-

-

257622

14-Apr-2023

29002604863820230325
29027201260820230406
29041101091120230407
29002606836320230407

Thanks& Regards
Nilesh Rathnayaka
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