Subject: New comment - [#6044352]شايما / SRD Create SO‎ / 29062201725420230329
From: Home Box <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 13 Apr 2023 11:42:08 +0000 (UTC)

There is a new comment in the ticket submitted by Shaima to HelpHBAE   Comment added by : Samer. aburamadan  Comment Content:  <div>Hi team,<br><br>kindly note the cx called us back and still waiting ref# 4805708<br><br>as she mentioned she will visit the store and make an issue there<br><br>needs to solve this SRD complaint for missing parts as soon as possible <br><br>Best Regards,<br><br>Samer Aburamadan<br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote"><div>-----Original Message-----<br>From: crys_hb <br>Sent: Wednesday, April 12, 2023 2:58 PM<br>To: Home Box; [email-masked]; [email-masked]; [email-masked]<br>Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Nada Hattar; [email-masked]; crys_hb; [email-masked]<br>Subject: RE: [#6044352] - شايما / SRD Create SO‎ / 29062201725420230329<br><br>Dear team,<br><br>kindly note the cx called us back and still waiting<br><br>as she mentioned she will visit the store and make an issue there<br><br>either her issue will be solved ASAP , or she will return the item back <br><br>Best regards<br><br>Razan<br>________________________________________<br>From: Home Box [[email-masked]]<br>Sent: Wednesday, April 12, 2023 8:27 AM<br>To: [email-masked]; [email-masked]<br>Cc: [email-masked]; crys_hb; [email-masked]<br>Subject: Fwd: [#6044352] - شايما / SRD Create SO‎ / 29062201725420230329<br><br>Please take a look at ticket #6044352&lt;<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044352" rel="noreferrer">https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044352</a>&gt; raised by Shaima ([email-masked]).<br><br>Hi Team,<br><br>SRD Complaint<br><br>Order No: 29062201725420230329<br>Order Date: 29-Mar-2023<br>CRM No: 4769185<br><br>Problem Statement: Cx complained that the product (P-Patara New 4 Door Wardrobe-White ) was not fixed properly and a part is missing.<br><br>with ref CRM 4769185, As per the warehouse Update, Invoice no is not reflecting in WMS. Need to Create SO for the same.<br>​<br>[<a href="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzEzNTg0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zB2h23ltZo9YL-iQIc57G7iN9JzXnjbVpNXSUaK_kds" rel="noreferrer">https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzEzNTg0NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zB2h23ltZo9YL-iQIc57G7iN9JzXnjbVpNXSUaK_kds</a>]<br>Kindly create an SO for further action.<br><br>Thanks &amp; Regards,<br>Ali Adil<br>On Wed, 12 Apr at 7:45 AM , Shaima &lt;[email-masked]&gt; wrote:<br>Tues 18:41<br>[شايما]<br>[<a href="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzEzMjI2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9yboh-qOqXl-8XOXzwuASHTmndIPaNWabYmFmgll5PY" rel="noreferrer">https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzEzMjI2NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.9yboh-qOqXl-8XOXzwuASHTmndIPaNWabYmFmgll5PY</a>]<br>09:07<br>Hi, We sincerely apologize for the inconvenience. Kindly share your order number to check and assist you better.<br>[<a href="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzEzMjI2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.d7DHgetA-wuzQhwVJ1ekYvakQYvBkkfYJR_yPxN-Pmc" rel="noreferrer">https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzEzMjI2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.d7DHgetA-wuzQhwVJ1ekYvakQYvBkkfYJR_yPxN-Pmc</a>]<br>[&#128077;]1<br>[Seen by شايما at 09:10]<br>12 days now<br>And nobody care<br>[شايما]<br>Im calling everday<br>We are sorry for the delay. Your complaint: 4769185 is still open and we are following up with the relevant teams to ensure it is resolved as soon as possible.<br><br>6044352:1125156<br>
</div></blockquote></div>