Subject: New Reply Received - 9514065113 - WWD Damaged
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 06:51:35 +0000

Hi jinana parveen,  The customer has responded to the ticket.  9514065113 - WWD Damaged  Ticket comment <div dir="ltr">Dear Home Box team,<div><br></div>
<div>This faulty sofa is lying with me at home. You will take it back or replace with some other model.  Kindly confirm. Same sofa we can't use it anymore.  Kindly do the needful to replace it with any other model similar to that.</div>
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<div>Regards</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Apr 10, 2023 at 9:41 AM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Rajesh,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>​As we checked, the item "Gary 3-Seater Fabric Sofa" is not in stock in our warehouse. And we cannot confirm if this item will be back or not. What we can only do is proceed with the return process for the item. So we kindly request your confirmation for the same.</div>
<div dir="ltr">
<br>We appreciate your patience and understanding in this matter.<br><br>We are looking forward to hearing from you soon. Thank you for your help!<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5988811