Subject: Note Added - [#6020323] Damaged SRCC - 29027606527120230325
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 16:40:45 +0000

Hi ,    homebox skygardensm added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020323    Subject:  Damaged SRCC - 29027606527120230325   Requester: Amit Mishra    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Support Team,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
                                   Its a WWD not SRCC and we are following up cx complain.</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
PFA,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
<img style="max-width:100%" class="ContentPasted0 w-373 h-907" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkyNTI3OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VUFRsm0s_C2FJz5xieYUtL_YBBmKcE3POefSoz906O8" data-id="2044016925279"><br>
</div>
<div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
<br>
</div>
<div id="Signature">
<div>
<div style="text-align: start; font-size: 11pt; font-family: Calibri, sans-serif; margin: 0px; color: rgb(32, 31, 30); background-color: rgb(255, 255, 255)">
<b> <span style="margin:0px"> </span></b>Best Regards</div>
<table style="font-size: 15px; font-family: Calibri, Arial, Helvetica, sans-serif; text-align: start; border-collapse: collapse; color: rgb(32, 31, 30); background-color: rgb(255, 255, 255)">
<tbody>
<tr style="height:128.65pt">
<td style="width:198.45pt;height:128.65pt;padding:0px 5.4pt">
<div style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px">
<span style="font-size:12pt;margin:0px"><img alt="A close up of a sign

Description automatically generated" width="258" height="149" style="margin:0px;width:258px;height:149px" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkyNTI4MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.RhITRavKFMxq2jEsK-UcHh0AKMnT-iFYHfVtGXiJp5I" data-id="2044016925280"></span><span style="font-size:12pt;margin:0px"></span>
</div>
</td>
<td style="width:196.55pt;height:128.65pt;padding:0px 5.4pt">
<div style="margin:0px"><font style="color: rgb(0, 0, 0)"><span style="font-size: 13.3333px">Suleman Khan</span></font></div>
<div style="font-size:11pt;margin:0px">
<span style='font-size: 10pt; font-family: "Futura Std Medium"; margin: 0px; color: rgb(95, 95, 95)'>  FF Team Lead</span><br>
</div>
<div style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px">
<span style='font-size: 9pt; font-family: "Futura Std Book"; margin: 0px; color: rgb(127, 127, 127)'>   M  :  +971 56 3972742</span><span style="font-size: 10pt; margin: 0px; color: black"></span>
</div>
<div style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px">
<span style='font-size: 9pt; font-family: "Futura Std Book"; margin: 0px; color: rgb(127, 96, 79)'>   </span><span style='font-size: 9pt; font-family: "Futura Std Book"; margin: 0px; color: rgb(127, 127, 127)'>T 
  :  +971 4 3591158</span><span style="font-size: 9pt; margin: 0px; color: rgb(127, 127, 127)"></span>
</div>
<div style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px">
<span style='font-size: 9pt; font-family: "Futura Std Book"; margin: 0px; color: rgb(127, 127, 127)'>   E   : <span> </span></span><span style='font-size:9pt;font-family:"Futura Std Book";margin:0px'><font style="color: rgb(0, 0, 255)">[email-masked]</font></span><span style="font-size: 9pt; margin: 0px; color: rgb(127, 127, 127)"></span>
</div>
<div style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px"><span style='font-size: 9pt; font-family: "Futura Std Book"; margin: 0px; color: rgb(127, 127, 127)'>   SkyGarden , HomeBox</span></div>
<div style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px">
<span style='font-size: 9pt; font-family: "Futura Std Book"; margin: 0px; color: rgb(127, 127, 127)'>   CenterPoint, Burjuman ,UAE.</span><span style="font-size: 9pt; margin: 0px; color: rgb(127, 127, 127)"></span>
</div>
<div style="font-size:11pt;font-family:Calibri, sans-serif;margin:0px">
<span style='font-size: 9pt; font-family: "Futura Std Book"; margin: 0px; color: rgb(127, 127, 127)'>  </span><a href="http://www.homeboxstores.com/" target="_blank" rel="noreferrer" title="" style="margin:0px"><span style='font-size: 9pt; font-family: "Futura Std Book"; margin: 0px; color: rgb(127, 127, 127)'>www.homeboxstores.com</span></a>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
<div id="appendonsend"></div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, April 9, 2023 2:06 PM<br>
<b>To:</b> HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> homebox skygardensm &lt;[email-masked]&gt;; Homebox SkyGardenMA &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#6020323] - Damaged SRCC - 29027606527120230325
</div>
<div> </div>

<div>
<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
</font></i></b></div>
<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Team,<br>
<br>
<strong dir="ltr">Damaged SRCC <br>
<br>
Order No: 29027606527120230325<br>
Order Date: 25-Mar-2023<br>
CRM No: 4794953</strong><br>
<br>
Problem Statement: CX complains that the P-Patara 180 x200 Bed is making weird noise. This is SRCC order but, as per the CX the item was delivered and assembled by our team.<span dir="ltr" style="white-space:pre"> </span>Please find the attached video. Kindly
 check and assist.<br>
<br>
Thanks &amp; Regards, <br>
Jinana</div>
</div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Sun, 9 Apr at 11:59 AM <span class="x_separator">
, Amit Mishra &lt;[email-masked]&gt; wrote:
<table style="margin-left:auto; margin-right:auto">
<tbody>
<tr>
<td>
<table style="margin:0px auto; background:#f4f8fa; overflow:auto; padding:0 15px; min-width:500px; margin:0px">
<tbody>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Hi</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:35 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>Hello, welcome to HomeBox!&#128075; I am Hannah, your support Bot.</div>
<div>مرحبا، شكراً للتواصل مع هوم بوكس! &#128075;، أنا هانا، بوت الدعم الخاص بك</div>
<div></div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>What language do you prefer? </div>
<div>ما هي اللغة التي تفضلها؟</div>
<br>
<div>Type 1 for English</div>
<div>أدخل 2 للغة العربية</div>
<div></div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>1</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:35 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>✍️ Please enter your name</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Amit Mishra</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:35 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>Hello, what can we help you with today? &#128129;&#127995;</div>
<br>
<div>1 - For help placing a new order</div>
<div>2 - Offers and Promotions</div>
<div>3 - To check order or delivery status</div>
<div>4 - For questions about returns or refund</div>
<div>5 - For complaints</div>
<div>6 - Check Store Locations</div>
<br>
<div>Please reply with only a single digit corresponding to the option.</div>
<br>
<div>Example Please reply only "3" to check order or delivery status.</div>
<br>
<div>At anytime during the conversation if you wish to come back to main menu, please reply "/0".</div>
<div></div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>5</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:35 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I am sorry to hear you are facing issues you wish to complain about.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please enter an email address where we can contact you</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>[email-masked]</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:35 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>To help us understand the problem, please reply with the digit that best corresponds with the nature of your complaint</div>
<br>
<div>1. Problem with a Product or Quality of Product</div>
<div>2. Complaint about Delivery</div>
<div>3. Complaint about Return or Refund</div>
<div>4. Complaint about Experience in Store</div>
<div>5. Complaint about another topic</div>
<br>
<div>Please only reply with the digit that best corresponds to the nature of your query.
</div>
<br>
<div>Example if you wish to compaint about delivery, please only reply "2".</div>
<div></div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>1</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:35 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>Sorry to hear that. Please let us know your Order number or Invoice Number, under which you purchased the order.
</div>
<br>
<div>You can find your order number on your email confirmation for online orders. If you purchased in store, the Invoice number will be printed on your receipt.</div>
<br>
<div>If you cannot find either, please share with us your phone number you used during purchase.</div>
<div></div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>0545865934</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:35 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>HomeBox offers limited 2 year warranty on select furniture items. You can find more details here
<a href="https://helpsa.homeboxstores.com/en/support/solutions/folders/What%20is%20the%20Home%20Box%20Limited%20Warranty" rel="noreferrer">
https://helpsa.homeboxstores.com/en/support/solutions/folders/What%20is%20the%20Home%20Box%20Limited%20Warranty</a>?</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please let us know in detail your complaint. Please be sure to include any pictures to explain the situation.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:35 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I bought Bed from the store but I think it's quality is not good. Whenever you are sitting on it and getting up from bed it makes weird noises. It was delivered and assembled by Home Box technician only.</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:36 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please share pictures explaining the problem.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:36 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>* File attached - <strong>File.mp4</strong> * <br>
</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:36 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you. If you have finished entering information now please reply 1. Once you reply 1, I will begin processing your request.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:36 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>1</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:36 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you, I will now handover all of this information to a member of our Customer Support team to assist you.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:36 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Connecting to a member of our team may take a few minutes. Kindly wait, and we will be with you shortly.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:36 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Hello, my name is Jinana , Please give me a few moments while I review and process your request. I will get back shortly.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:39 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We regret to inform you that, as you collected and assembled the item yourself, it does not fall under warranty coverage. We apologize for any inconvenience this may cause.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:39 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I have not collected and assembled these articles</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:40 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>They were delivered and I paid 150 Dhs extra to get them delivered on time</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:40 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>They were delivered along with Mattress.. Sofa and table..</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:41 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I request that you kindly contact the store team for further assistance in this case.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:41 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>For everything if I have to visit the store why you guys not Able to help</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:41 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>You should arrange call from store..</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:42 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Instead of asking me to visit</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:42 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please allow me a moment, and I will get back to you soon after checking with the team. Thank you for your patience.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:45 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Why I am getting responsibility from you</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:46 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>How much time you will take</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:46 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I can't be always active on whatsapp waiting for your response.. if I will not revert for 1 sec you guy's will close the chat</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:47 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Always in hurry to close the chat without proper resolution</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:48 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I will raise a complaint and get back to you soon</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:49 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Waiting</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:49 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Could you please provide the correct order number of this item?</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:52 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I don't have the order number handy</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:52 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Registered contact number with this order?</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:52 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I have ordered it on 25th March from your store..located at Centerpoint Bur Juman</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:53 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>0545865934</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:53 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>We have registered your request under compliant ID <b>4794953. </b>Please accept our apologies once again.</div>
<div>The team has been informed and they will be contacting you in order to inspect and get this sorted out for you. This process can take between
<b>3-5 days</b>.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:57 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Is there anything else I can assist you with today?</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:57 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Amit Mishra</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/popsicles.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Thanks.. Just ensure it's done</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">11:58 AM, 09th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
jinana</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/J.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>It was a pleasure to assist you.Thank you for chatting with us, and have a wonderful day. Goodbye!</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">11:58 AM, 09th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td>
<table style="margin:10px auto; padding:0 20px; font-family:'Helvetica Neue',Helvetica,Arial,sans-serif; color:#333; line-height:1.4; margin:0px; min-width:100%">
<tbody>
<tr>
<td style="text-align:center"><span style="font-size:13px; color:#999">View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/730176385655180" rel="noreferrer" style="font-weight:500; color:#999; text-decoration:none">
Freshchat</a></span></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</span>
</blockquote>
</div>
</div>
<br>

</div>
</div>
</div>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>