Subject: Fwd: [#5915047] - Bank Statement
From: Home Box <[email-masked]>
To: [email-masked], Nagarjuna Eede <[email-masked]>, Rasheed Mavumkeel <[email-masked]>, Zoha Sayed <[email-masked]>
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 08 Apr 2023 08:47:00 +0000

Kind reminder,          Regards,  Sanaa Hammad.   
                           
                            On
                            Fri, 7 Apr at 11:27 AM
                            ,  Home Box <[email-masked]>  wrote:

 Kind reminder, 

   
 Regards, 
 Sanaa Hammad. 

                           
                            On
                            Wed, 5 Apr at 12:47 PM
                            ,  Home Box <[email-masked]>  wrote:
                             
 Any Update… 

 

 

 

 

 
 
 Anslem Misquitta 

 Retail Operations - Customer Care 

 T   :  800 HOMEBOX (4663269) 

 F   :  +971 4 5172380 

 
E   :  [email-masked]

 
 Landmark Tower, Dubai Marina 

 P.O.Box 282028, UAE. 

 
www.homeboxstores.com

 

 

 

 

  

 
  
 From: Anslem Misquitta  
Sent: Monday, April 3, 2023 12:59 PM 
To: Nagarjuna Eede <[email-masked]>; Rasheed Mavumkeel <[email-masked]>; Zoha Sayed <[email-masked]> 
Cc: Murtaza Kutiyanawala <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; [email-masked]; Home Box <[email-masked]>; hblsmuae <[email-masked]>; Sameer Sadiq <[email-masked]>;
 Raja Ramachandran <[email-masked]>; Anunay Sharma <[email-masked]>; Manmohan Chittlangia <[email-masked]> 
Subject: RE: [#5915047] - Bank Statement 

 

 Hi Naga, 

 

 ++@Rasheed Mavumkeel

@Zoha Sayed

 

 
 I hope this email finds you all in good health. 

 

 Customer has contacted us asked for refund for a charge of AED

348.00 purchased from Homebox on 16th of March 2023 which was posted on the bank account on 21st March 2023. 

 

 Customer Email Address - [email-masked]

 
 Customer mobile # - 0506525480 

 

 We have tried to find this charge via customer’s phone number and email address, but no order has been placed by customer for this amount. 

 

 I have attached the bank statement that customer has sent, please let us know if this charge can be reversed or if this if for any of the landmark concept, so we can guide the customer further. 

 

 

 

 

 

 
 
 Anslem Misquitta 

 Retail Operations - Customer Care 

 T   :  800 HOMEBOX (4663269) 

 F   :  +971 4 5172380 

 
E   :  [email-masked]

 
 Landmark Tower, Dubai Marina 

 P.O.Box 282028, UAE. 

 
www.homeboxstores.com

 

 

 

 

 
From: Home Box <[email-masked]>
 
Sent: Monday, April 3, 2023 10:10 AM 
To: Anslem Misquitta <[email-masked]>; Sanaa.Hammad <[email-masked]>; samer aburamadan <[email-masked]> 
Cc: Murtaza Kutiyanawala <[email-masked]>;
[email-masked]; HomeBox Customercare UAE <[email-masked]>;
[email-masked]; 
[email-masked] 
Subject: Fwd: [#5915047] - Bank Statement 

 

   

CAUTION: External email sender. Use care when clicking on links or opening attachments!

 

 

 Dear team, 

 

   

 
 As per customer she made an order with tv unit but she didnt receive any order number or confirmation, 

 

   

 
 but the amount was deducted, and she shared the bank statement please check and advise. 

 

   

 

 

 

 

 

On Tue, 28 Mar at 12:12 PM
, Home Box <[email-masked]> wrote:

 

 
 Hi Sanaa, 

 

 

 
 We will need PDF format bank statement only, the one which is attached requires password. 

 

 

 
 Please ask customer to send full month bank statement till date including the first page with his name on it and we will not accept screenshot. (just FYI - Bank can provide statement
 without password or customer can download the statement without password) 

 

 

 

 

 

 

 Anslem Misquitta 

 
 
 Retail Operations - Customer Care 

 
 
 T   :  800 HOMEBOX (4663269) 

 
 
 F   :  +971 4 5172380 

 

E   :  [email-masked]

 

 Landmark Tower, Dubai Marina 

 
 
 P.O.Box 282028, UAE. 

 

www.homeboxstores.com

 

 

 

 

 

 

 

 
 
5915047:1125156

 

 

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