Subject: RE: Item not picked # 9422467026
From: crys_hb <[email-masked]>
To: Rakesh Pandey2 <[email-masked]>, "Mansoorullah Enayathullah" <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, Luma Alzubaidi <[email-masked]>, Sarah Otoum <[email-masked]>, "[email-masked]" <[email-masked]>, Deepak Chaand <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, Shiraj Qureshi <[email-masked]>
Date: Fri, 7 Apr 2023 12:50:24 +0000

Dear team, 

as ref # 4781013 , 

kindly note that the cx mentioned that she wants the item at evening  slot ( from Monday to Thursday) , other days she won't be available

Kindly check an advice

Best regards

Razan
________________________________________
From: Rakesh Pandey2 [[email-masked]]
Sent: Thursday, April 06, 2023 9:27 AM
To: Mansoorullah Enayathullah; HomeBox Customercare UAE; crys_hb; Luma Alzubaidi; Sarah Otoum; [email-masked]; Deepak Chaand
Cc: HBUAE DELIVERY; Shiraj Qureshi
Subject: RE: Item not picked  # 9422467026

@Mansoorullah Enayathullah<mailto:[email-masked]>

Item available in location we will pick with the rescheduled date.

[A close up of a sign  Description automatically generated]

Thanks & Regards
Rakesh Pandey

  M  :  +971552355819
  E   :   [email-masked]<mailto:[email-masked]>
  DWC Landmark Group Shed 3
  Al-Makhtoom Airport
  P.O.Box 282028, UAE.
 www.homeboxstores.com<http://www.homeboxstores.com/>

From: Mansoorullah Enayathullah <[email-masked]>
Sent: Tuesday, April 4, 2023 9:43 PM
To: HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; Luma Alzubaidi <[email-masked]>; Sarah Otoum <[email-masked]>; [email-masked]; Rakesh Pandey2 <[email-masked]>; Deepak Chaand <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; Shiraj Qureshi <[email-masked]>
Subject: Item not picked # 9422467026

Dear team,

@Rakesh Pandey2<mailto:[email-masked]> @Deepak Chaand<mailto:[email-masked]> kindly raise the CRM  if its NO stock.

Please find the below CRM and do the needful
Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4781013

4/4/2023 9:41:42 PM

9422467026

Nazha Lahib

509781456

Request

Reschedule

DTBC

Open

Ramesh Narayanan

UAE

Capri Emotion 26-Pair Shoe Cabinet - Multicolour - Mentioned item in pending pick , hence we cannot fulfil the delivery, kindly convince the cx for partial delivery. Team : Fiaz YSN

CCC Manager

Others

-

Thanks & Regards

Mansoorullah

Associate-COD

T :+971 4821 5800

DWC Warehouse, Building Number : 3

UAE.

www.homeboxstores.com<http://www.homeboxstores.com/>

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