Subject: RE: Wrong commitment #29026101895620230331
From: Amal Aldughmi <[email-masked]>
To: Mansoorullah Enayathullah <[email-masked]>, "Gouskather Mohamed Hussain" <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Thu, 6 Apr 2023 15:53:52 +0000

Dear Mansoor,

Tried calling the cx but no answer.

Best regards,

Amal

From: Mansoorullah Enayathullah [mailto:[email-masked]]
Sent: Thursday, April 6, 2023 6:51 PM
To: Amal Aldughmi; Gouskather Mohamed Hussain; HomeBox Customercare UAE; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: RE: Wrong commitment #29026101895620230331

Hi @Amal Aldughmi<mailto:[email-masked]>

Kindly check again team is waiting for the delivery but security not allowing without permit, team already waiting from 15min again team will wait 10min after that team will moved due cx also not in location .

Regards,
Mansoor

From: Amal Aldughmi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 6, 2023 7:38 PM
To: Gouskather Mohamed Hussain <[email-masked]<mailto:[email-masked]>>; HomeBox Customercare UAE <[email-masked]<mailto:[email-masked]>>; crys_hb <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]<mailto:[email-masked]>>
Subject: RE: Wrong commitment #29026101895620230331

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear team,

Best Regards,

Amal
From: Gouskather Mohamed Hussain [mailto:[email-masked]]
Sent: Thursday, April 6, 2023 6:34 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY
Subject: Wrong commitment #29026101895620230331

Dear team

Kindly find the crm & do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4788293

4/6/2023 7:32:39 PM

29026101895620230331

SYIC INTERIOR DECORATION LLC

0543073771

CTD Exceptions

Operational - Retail

Wrong commitment

Closed

Ramesh Narayanan

UAE

moving permit not ready and security not allowing to deliver the items. kindly check and do the needful. team - Muhammad Shoaib

-

-

-

256212

06-Apr-2023

Regards
Gous kather
0501865011

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