Subject: RE: Customer not available
From: Homebox Delivery <[email-masked]>
To: Roaa Alismaeil <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, "[email-masked]" <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>
Date: Thu, 6 Apr 2023 12:01:50 +0000

Dear team
Fyki

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4787398
4/6/2023 4:01:02 PM
9584664608
Haron K
505539343
CTD Exceptions
Other - CTD Exception
Customer no answer / Sw/off
Closed
Nilesh Rathnayaka
UAE
ref crm 4780203, cx asked to visit for pullout after 3pm now cx not asnwering calls kindly check

-
-
-

257622
06-Apr-2023

Regards
Redeemer

From: Roaa Alismaeil <[email-masked]>
Sent: Thursday, 6 April 2023 2:22 PM
To: Homebox Delivery <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; [email-masked]; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>
Subject: RE: Customer not available

CAUTION: External email sender. Use care when clicking on links or opening attachments!
[email-masked]<mailto:[email-masked]>

Dear team

ref#  4786662,

Cx is not available now , he wants it today after 3 pm , or tomorrow 7 April after 3 pm

Best Regards,
Roaa Alismaeil
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Homebox Delivery [mailto:[email-masked]]
Sent: Thursday, April 6, 2023 1:07 PM
To: [email-masked]<mailto:[email-masked]>; HomeBox Customercare UAE; crys_hb
Cc: HBUAE DELIVERY
Subject: Customer not available

Dear team
Kindly find the crm and do the needful

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4786584
4/6/2023 2:06:30 PM
9584664608
Haron K
505539343
CTD Exceptions
Operational - Logistic
Customer not available
Closed
Nilesh Rathnayaka
UAE
ref crm 4780203 pending delivery cx not available today. kinldy check

-
-
-

257622
06-Apr-2023

Regards
Redeemer
04821 5925

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com