Subject: New Reply Received - Re: Your products are on the way
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 06 Apr 2023 01:27:41 +0000

Hi jinana parveen,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Thank you for the clarification. </div>
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<div>On Sun, 2 Apr 2023, 08:12 Home Box, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Dear Customer,<br><br>Thank you for getting in touch with us.<br> <br>Upon checking, we have found that the order 9423032050 does not include the towel stand that you may have been expecting. We want to make sure that you are aware that the item "Austin 2-Piece Carded Hand Towel Set - 40x70 cm" only includes the towels and not the stand.</div>
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<div dir="ltr">We apologize for any confusion this may have caused. If you have any further questions or concerns regarding your order, please do not hesitate to contact us. </div>
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<div dir="ltr">Thank you for your understanding.<br>  <br>Your friends,<br>The HomeBox Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5967687