Subject: Note Added - [#5752381] WWD Replacement Follow Up - 9413196807
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 14:23:57 +0000 (UTC)

Hi ,    Mansoorullah Enayathullah added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5752381    Subject:  WWD Replacement Follow Up - 9413196807   Requester: alexandra    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAM42C0BC029DA24FABAF04E01DF2980795" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Home Box</span></a>
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<div class="MsoNormal">Once WH approved will arrange the replacement ASAP.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Mansoor </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, April 5, 2023 4:26 AM<br>
<b>To:</b> HB Warehouse &lt;[email-masked]&gt;; HBUAE DELIVERY &lt;[email-masked]&gt;<br>
<b>Cc:</b> HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked]; Murtaza Kutiyanawala &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5752381] - WWD Replacement Follow Up - 9413196807</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Reminder,</span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system">Damaged WWD Replacement</span></strong><b><span style="font-size:10.5pt;font-family:-apple-system"><br>
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Order Number: 9413196807</span>
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CRM: 4781456 - 4733691<br>
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Item: Urban Rectangular Coffee Table with Undershelf - Beige    <br>
The top table design has horizontal lines and the bottom shelf design has vertical lines. The replacement was not correct.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please approve again as WH confirmed item availability and we will check on Cx's availability.<br>
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Thanks &amp; Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Aws</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 2 Apr at 2:17 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;font-family:-apple-system">Hi Alexandra,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thanks for getting in touch with us.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We have informed the team about the date you are convenient for, and they will be contacting you accordingly.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">​Feel free to reach us out for any further assistance.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Your friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The Support Team
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