Subject: RE: delivery delay request
From: crys_hb <[email-masked]>
To: Homebox Delivery <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, "[email-masked]" <[email-masked]>, Homebox Deerfieldma <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Wed, 5 Apr 2023 13:00:03 +0000

Hi team,

cx accept but she want it asap not late evening, pls check and do the needful.

regards,
shrouq
________________________________________
From: Homebox Delivery [[email-masked]]
Sent: Wednesday, April 05, 2023 12:49 PM
To: crys_hb; HomeBox Customercare UAE; [email-masked]; Homebox Deerfieldma
Cc: HBUAE DELIVERY
Subject: RE: delivery delay request

Dear team
  today not possible to deliver in first slot (before 2pm ), but team will complete the delivery today if cx agree to receive the delivery in evening time , orelse we will re schedule the delivery tmrw kindly check with cx

regards
redeemer

-----Original Message-----
From: crys_hb <[email-masked]>
Sent: Wednesday, 5 April 2023 1:23 PM
To: Homebox Delivery <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; [email-masked]; Homebox Deerfieldma <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Subject: RE: delivery delay request
Importance: High

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear Team,

in ref to #4782421, cx refuse to receive delivery at 5PM, she need it before 2PM.

Kindly check and do the needful.

Order NO. 29052102302020230329

Best Regards,
Ayat Alkhaldi

________________________________________
From: Homebox Delivery [[email-masked]]
Sent: Wednesday, April 05, 2023 12:11 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]; Homebox Deerfieldma
Cc: HBUAE DELIVERY
Subject: delivery delay request

Dear team
Kindly find the crm and do the needful

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4782421

4/5/2023 1:10:37 PM

29052102302020230329

Ms... Sumaya

0509492242

CTD Exceptions

Operational - Retail

Slot change request

Closed

Nilesh Rathnayaka

UAE

kindly convince the cx to receive the delivery in eveing around 5pm , team having another frst and 2nd slot customers are same location , this cx location far from another locations kindly convince the cx

-

-

-

257622

05-Apr-2023

Regards
Redeemer
04821 5925

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