Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 05:00:57 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           08:05 AM, 21st Apr                     User                    Good morning the delivery delivered the parcel to the wrong address and the owner of this address called me to take the parcel. It has been delivered to TH 36 townhouse Alandalous which is a completely wrong district and townhouse number. I am really feeling upset from delivery service           08:05 AM, 21st Apr                     User                    I am not feeling safe to use online service anymore           08:07 AM, 21st Apr                     User                    [email-masked]  Good morning the delivery delivered the parcel to the wrong address and the owner of this address called me to take the parcel.  It has been delivered to TH 36 townhouse Alandalous which is a completely wrong district and townhouse 
 number. I am really feeling upset from delivery service  Moreover, on the application and tracking confirmed that I received the parcel which is really unprofessional and lying from the delivery           08:08 AM, 21st Apr                   Mohammad                   Good Morning Diana, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           08:52 AM, 21st Apr                   Mohammad                   Thank you for sharing the concern.           08:52 AM, 21st Apr                   Mohammad                   We request you to kindly let us know the order id so that we can check and assist you further.           08:52 AM, 21st Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           08:54 AM, 21st Apr                   Mohammad                   Hi Diana, I have not received a response from you still, please confirm if we are still connected?           08:56 AM, 21st Apr            
        Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           09:00 AM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6135593