Subject: Ticket Assigned - Conversation with Salmanoor3113
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 04:41:42 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Salmanoor3113 Salmanoor3113                    [email-masked]           08:20 AM, 21st Apr                     Salmanoor3113                    This is my order number 7827947146  Please check my kids is waiting for Eid dress           08:20 AM, 21st Apr                   Mohammad                   Good Morning Muhammad, Thank you for contacting Max, This is Khalid, I will be happy to help you.           08:22 AM, 21st Apr                     Salmanoor3113                    This is tracking number FP0420230008086           08:22 AM, 21st Apr                   Mohammad                   Thank you for your patience.           08:23 AM, 21st Apr                   Mohammad                   We would like to inform you that your order is with the courier now, but due to Eid Holiday, courier partner will not be able to deliver the order today.           08:24 AM, 21st Apr                   Mohammad                   We are really sorry for the inconvenience caused to you.           08:25 AM, 21st Apr                     Salmanoor3113                    Now what can I do my kids waiting I need today my order           08:27 AM, 21st Apr                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have.           08:28 AM, 21st Apr                     Salmanoor3113                    2 days ago for my order still not come my order           08:29 AM, 21st Apr                   Mohammad                   We have checked and found that you placed the order on April 20 and the expected delivery date is April 22           08:30 AM, 21st Apr                     Salmanoor3113                    19 April I order night then time change to 12clock that's why 20 April showing           08:33 AM, 21st Apr                     Salmanoor3113                    Tomorrow you will send me my order           08:33 AM, 21st Apr                   Mohammad                   Yes the order will be delivered by tomorrow.           08:33 AM, 21st Apr                   Mohammad                   Is there anything else I can assist you with?           08:36 AM, 21st Apr                     Salmanoor3113                    Please check maybe somebody vailed to deliver my order please my kids is waiting           08:36 AM, 21st Apr                   Mohammad                   We are really sorry but it will not be possible to deliver the order today.           08:37 AM, 21st Apr                     Salmanoor3113                    Ok Thank-You Eid Mubarak,❤️           08:38 AM, 21st Apr                   Mohammad                   Eid Mubarak to you as well.           08:41 AM, 21st Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           08:41 AM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6135565