Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 02:52:30 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    can i just go to store and change it ?           10:48 PM, 20th Apr                     User                    i dont have time to wait for 2 days for the exchange i need it soon because im travelling           10:49 PM, 20th Apr                     User                    or can you just deliver the cover instead? i will not return it, i just need the cover           10:53 PM, 20th Apr                     User                             10:57 PM, 20th Apr                     User                    ?i dont have time for that process, i will travel on 25. please i just need the cover.           10:57 PM, 20th Apr                     User                    i pick up my order in avenues, can i just go to the store again and take the cover?           10:58 PM, 20th Apr                     User                    please call me 
 69981643           11:10 PM, 20th Apr                   Mohammad                   Good Morning Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           06:46 AM, 21st Apr                   Mohammad                   We would like to inform you that in order to exchange your Home Centre product you can visit and return the product to Home Centre store and use your cash refund or Credit Note to buy a new product right away.           06:48 AM, 21st Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           06:51 AM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6135335