Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 14:44:27 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:49 PM, 20th Apr                     User                    I returned another item aswell           04:49 PM, 20th Apr                     User                    The courier collected on Sunday           04:50 PM, 20th Apr                     User                    Please check under the order as the dress for 46dhs was also returned           04:52 PM, 20th Apr                     User                    Really disappointed with the service and return process of this order.           04:57 PM, 20th Apr                     User                    I've had to contact splash so many times           04:57 PM, 20th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           06:28 PM, 20th Apr                  
  Mohammad                   Kindly let us know if you returned this dress Solid Sleeveless Tiered Dress with Halter Neck and Smocked Detail also under the same return tracking id or with any other tracking id.           06:33 PM, 20th Apr                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           06:37 PM, 20th Apr                   Mohammad                   Hi Kerisha, I have not received a response from you still, please confirm if we are still connected?           06:40 PM, 20th Apr                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Splash in case of any unanswered query.           06:43 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6132264