Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 14:34:23 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:50 PM, 20th Apr                     User                    i return a perfume           04:50 PM, 20th Apr                     User                    till now i didn’t receive the money back           04:50 PM, 20th Apr                     User                    Your refund of AED 289.00 for order 9425473245 is on its way & will be credited in 5-7 business days.           04:51 PM, 20th Apr                     User                    Can you check for me           04:51 PM, 20th Apr                     User                    Hi           04:54 PM, 20th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           06:28 PM, 20th Apr                   Mohammad                   We have checked and as we can see a refund of amount AED 289 has been successfully processed on to Apple Pay dated on 4/11/23 . An email notification regarding the same was sent to your email address.           06:30 PM, 20th Apr                   Mohammad                   It may take up to 7-14 working days to process the transaction in some cases.           06:31 PM, 20th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:33 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6132202