Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 14:24:42 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Yesterday  Hi I received my order but one of the things is missing so I will send for you the order number and which item is missing thake you  Order # 8426616864  Mariztel 3-Tier Lipstick and Palette Holder  Colour: White/Gold           04:48 PM, 20th Apr                     User                    image           04:49 PM, 20th Apr                     User                    8426616864           04:52 PM, 20th Apr                     User                    Order number           04:52 PM, 20th Apr                     User                    No response           04:53 PM, 20th Apr                     User                    You don’t have history for the chat I send for you the number of the order           05:31 PM, 20th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre, This is Khalid, I will be happy to help you.           06:18 PM, 20th Apr                   Mohammad                   Thank you for your patience.           06:22 PM, 20th Apr                   Mohammad                   Kindly note that we have refunded you for the missing item on to your My credit wallet.           06:22 PM, 20th Apr                   Mohammad                   Kindly note that the it is not possible for us to ship the missing item, hence we refunded for the same.           06:22 PM, 20th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           06:24 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6132141