Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 12:56:01 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    The order number is 9425514042           03:25 PM, 20th Apr                     User                    I have placed an order online last week. One of the jeans i ordered got cancelled and i was told I will receive the refund within 5 to 7 business days. I still havent received yet. Kindly gudie me through this           04:49 PM, 20th Apr                     User                    According to the message i received the money should be refundedby now           04:49 PM, 20th Apr                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:50 PM, 20th Apr                   Mohammad                   Thank you for your patience.           04:51 PM, 20th Apr                   Mohammad                   We have checked and
  as we can see a refund of amount AED 87.90 has been successfully processed on to Tabby dated on 4/10/23. An email notification regarding the same was sent to your email address.           04:51 PM, 20th Apr                   Mohammad                   It may take up to 7-14 working days to process the transaction in some cases.           04:52 PM, 20th Apr                   Mohammad                   If you do not receive the amount within the above specified time, kindly contact tabby once.           04:53 PM, 20th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:55 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6131360