Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 11:31:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I have placed an order with this email [email-masked]           02:14 PM, 20th Apr                     User                    Hi           02:16 PM, 20th Apr                     User                    You have sent me this message           02:19 PM, 20th Apr                     User                    Though my bank account has billed           02:20 PM, 20th Apr                     User                             02:20 PM, 20th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Cetnrepoint, This is Khalid, I will be happy to help you.           03:25 PM, 20th Apr                   Mohammad                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 8427991965 was not placed su
 ccessfully.           03:27 PM, 20th Apr                   Mohammad                   Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 8427991971.           03:27 PM, 20th Apr                   Mohammad                   The payment has been captured only once from your account which is for the new successfully placed order 8427991971           03:28 PM, 20th Apr                   Mohammad                   Once this order has been shipped out you will receive an email notification for the same containing the tracking details.           03:28 PM, 20th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:31 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/t
 ickets/6130485