Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 10:19:09 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to cancel this order           01:27 PM, 20th Apr                     User                    تم إرسال منتجات من الطلب رقم 7827725392 AWB FC0419230010801 للتوصيل اليوم. يرجى التأكد من تواجدك لاستلامها https://maxfashion.app.link/e/Fnlf4iY98yb           01:27 PM, 20th Apr                     User                    I want to cancel the order           01:28 PM, 20th Apr                   Mohammad                   Good Afternoon Zahra, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:09 PM, 20th Apr                   Mohammad                   We would like to inform you that we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           02:15 PM, 20th Apr                   Mohammad                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.  ​           02:15 PM, 20th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:18 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6129716