Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 09:54:50 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:22 PM, 20th Apr                     User                    i did not receive my stuff and on the app they mentioned delivered           01:23 PM, 20th Apr                     User                    FP042023002606 Parcel number           01:23 PM, 20th Apr                     User                    I need an urgent solution moreover no one call me even           01:24 PM, 20th Apr                     User                    Please where is my items it is the responsibility to be delivered safe           01:26 PM, 20th Apr                     User                    Hello           01:27 PM, 20th Apr                     User                    excuse me I need someone to help           01:27 PM, 20th Apr                     User                    Hello           01:29 PM, 20th Apr                     User     
                Where is my parcel or my money????           01:29 PM, 20th Apr                     User                    Hello           01:33 PM, 20th Apr                     User                    Why there is no reply or action until now           01:42 PM, 20th Apr                     User                    I want someone to help me           01:43 PM, 20th Apr                     User                    Hi           01:43 PM, 20th Apr                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           01:48 PM, 20th Apr                   Mohammad                   Thank you for your patience.           01:51 PM, 20th Apr                   Mohammad                   We are really sorry for the inconvenience caused to you.           01:52 PM, 20th Apr                   Mohammad                   We would like to inform you that we will check the issue with our delivery team.        
    01:52 PM, 20th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:52 PM, 20th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Splash.  Have a wonderful day.           01:54 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6129456