Subject: Ticket Assigned - Conversation with Alaa
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 09:07:51 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alaa Alaa                    [email-masked]           12:42 PM, 20th Apr                     Alaa                    51337297 that's my number           12:42 PM, 20th Apr                     Alaa                    Please send it with another driver and let him call me and if I don't answer just let him put it in my drawer and send me a pic on what's app that's always happened with any different packages and u already have my adress and my number u can take it from my order info           12:51 PM, 20th Apr                   Mohammad                   Good Afternoon Alaa, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:57 PM, 20th Apr                     Alaa                    Hi ,I have a complaint about the delivery guy, I make an order on Sunday (track no.PEXKW000000279530) and he is supposed to d
 eliver it on Tuesday, so he makes a reschedule(undelivered)at 6:57 pm before calling me then he call me at 9:30 and I was busy so I couldn't answer him, so it's reschedule to yesterday (Wednesday) the delivery guy makes it again and he reschedule it before calling me it was on 9 pm then he call me at 12 am (at mid night ) so I wish to contact me soon and deliver my package as soon as possible and in morning not at night as any normal deliver company           12:58 PM, 20th Apr                     Alaa                    [email-masked]  51337297 that's my numbe           12:58 PM, 20th Apr                     Alaa                    Please send it with another driver and let him call me and if I don't answer just let him put it in my drawer and send me a pic on what's app that's always happened with any different packages and u already have my adress and my number u can take it from my order info           12:58 PM, 20th Apr                   Mohammad                   Thank 
 you for your patience.           01:01 PM, 20th Apr                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           01:01 PM, 20th Apr                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:02 PM, 20th Apr                     Alaa                    OK           01:02 PM, 20th Apr                     Alaa                    Thanks           01:02 PM, 20th Apr                     Alaa                    But please let them send my package as soon as possible           01:03 PM, 20th Apr                     Alaa                    I would be greatful if it comes  today           01:04 PM, 20th Apr                   Mohammad                   We will ask them to deliver it on priority.           01:06 PM, 20th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Cen
 trepoint.  Have a wonderful day.           01:07 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6129009