Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 09:06:11 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           12:42 PM, 20th Apr                     User                    Hi I had refund amount I trued to make an order The application charged the money I didn’t get anything back!!!!!! The order was not made!   Your online payment is not working as well!!!!    I need the order in the basket!           12:42 PM, 20th Apr                     User                    ???           12:42 PM, 20th Apr                     User                    I need the order           12:43 PM, 20th Apr                     User                    It was 2 aed difference and the app has been glitching for the online payment           12:43 PM, 20th Apr                     User                    you canceled the order and took the amount!!!!           12:43 PM, 20th Apr                     User                    I can’t understand!           12:43 PM, 20th Apr                     User                    Anybody there?           12:45 PM, 20th Apr                     User                    !!!!!!!!!!           12:45 PM, 20th Apr                     User                    pleaser reply!!!           12:47 PM, 20th Apr                   Mohammad                   Good Afternoon Yasmin, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:54 PM, 20th Apr                   Mohammad                   Thank you for your patience.           12:59 PM, 20th Apr                   Mohammad                   We would like to inform you that your order is under Verifying payment it is more like to cancel automatically.           12:59 PM, 20th Apr                   Mohammad                   Once the order status will update you will be notified accordingly and the amount you used from the My credit wallet as from the shukran points they will be refunded back to you in your My credit wallet.           01:00 PM, 20th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:05 PM, 20th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6128992