Subject: Note Added - [#6010009] Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 08:20:53 +0000

Hi ,    Alhamzi Mohammed added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6010009    Subject:  Returns   Requester: Zaid Saleem    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Hi team, </div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br></div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Problem Statement: <strong style="box-sizing: border-box; font-weight: 700">Pending refund</strong>
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<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Order Date : Mar 31, 2023</div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Order ID: 8423199326</div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Tracking ID: 842319932630999991<br style="box-sizing: border-box">Store code: 21122</div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"><br style="box-sizing: border-box"></div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Assistance Required: Refund for returned item. </div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"> </div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Issue Description: CX. complains that he has returned the item "164323981 - -- Printed Crew Neck T-shirt with Short Sleeves" to the store on 3rd-April (Please find attached receipt) but refund is not processed. <br style="box-sizing: border-box"><br style="box-sizing: border-box">Please check if you have received the item and process  refund. <br style="box-sizing: border-box"><br style="box-sizing: border-box">This is for your kind notice and further required action.  </div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word"> </div>
<div style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">Regards,</div>
<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">CS Team</div>
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<div dir="ltr" style='box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial'><br dir="ltr"></div>
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