Subject: Ticket Assigned - Conversation with User
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 16:03:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:49 PM, 19th Apr                     User                    i want to cancelled my order           05:50 PM, 19th Apr                   Mohammad                   Good Evening Aroofa, Thank you for contacting Splash, This is Khalid, I will be happy to help you.           07:59 PM, 19th Apr                   Mohammad                   We would like to inform you that we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           08:01 PM, 19th Apr                   Mohammad                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           08:01 PM, 19th Apr                   Mohammad                   It was a pleasure to 
 assist you. Thank you for shopping with Splash.  Have a wonderful day.           08:03 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6121232