Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 13:08:14 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Order #9425989684           03:27 PM, 19th Apr                     User                    I have returned 2 items           03:28 PM, 19th Apr                     User                    Until now no email communication about the refund is processed           03:28 PM, 19th Apr                     User                    The items shows that it has already reached the warehouse on 17 april           03:31 PM, 19th Apr                     User                    Nobody replies           04:50 PM, 19th Apr                   Mohammad                   Good Evening Osman, Thank you for contacting Max, This is Khalid, I will be happy to help you.           05:00 PM, 19th Apr                   Mohammad                   We have checked and as we can see a refund amount of AED 24 has been successfully processed on to the original mod
 e of payment dated on 4/12/23. An email notification regarding the same was sent to your email address.           05:05 PM, 19th Apr                   Mohammad                   It may take up to 7-14 working days to process the transaction in some cases.           05:05 PM, 19th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:07 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6119951