Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 11:23:06 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           02:17 PM, 19th Apr                     User                    Good afternoon           02:17 PM, 19th Apr                     User                    I ordered an item last April 17           02:17 PM, 19th Apr                     User                    Supposedly it will be delivered yesterday           02:17 PM, 19th Apr                     User                    The delivery man contacted me morning yesterday and he said he will deliver the package after an hour but he did not come, instead he messaged me via my WhatsApp number 09184852527, that he will come evening 7pm, still he did not come. I kept on sending messages to him but he's just ignoring my messages. He read and seen my messages. Then around 11:30 pm je replied that he will not come anymore. I've waited since morning for that delivery. Because I w
 ill use it tomorrow Thursday, that's why I want you to deliver it yesterday but no one came to deliver the item.           02:21 PM, 19th Apr                     User                    This is my order number 4727404556           02:21 PM, 19th Apr                     User                    Kristle mobile number 3307 1783           02:21 PM, 19th Apr                     User                    Please I really need the item and make a way to deliver it now           02:22 PM, 19th Apr                   Mohammad                   Good Afternoon Kristle, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           03:14 PM, 19th Apr                   Mohammad                   Thank you for your patience.           03:18 PM, 19th Apr                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           03:18 PM, 19th Apr                   Mohammad                   We request yo
 u to kindly allow us some time so that we can do the needful for you.           03:18 PM, 19th Apr                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:22 PM, 19th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6118809